Zachary Garcia
Salinas
Summary
Hardworking and energetic individual with a diverse set of skills seeking a position to utilize strong speaking, writing, and listening skills. Primary goal is to continuously develop career skills to enhance future opportunities. Committed to exceeding expectations and adaptable to any team or work environment. Additionally, effectively utilize life insurance credentials to provide clear explanations and information to customers about optional insurance products, ensuring full understanding of loans, terms, and available options.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Personal Loan Specialist
Onemain Financial
02.2023 - Current
- Skillfully manage multiple tasks simultaneously and adjust to the changing demands of the role, ensuring prompt and efficient service.
- Surpass customer expectations by offering simplicity, understanding, and support, achieving outcomes that align with both personal and branch objectives.
- Oversee the entire loan process, including collection efforts, while ensuring adherence to all applicable laws and regulations.
- Interact with customers and other departments using various technological platforms, such as phone, email, chat, and internal systems.
- Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude
- Effectively explain and provide information to customers about optional insurance products, ensuring they have a comprehensive understanding of the loans, terms, and available options.
Teller
PenFed Credit Union
06.2021 - 08.2023
- Identify customers, validate, and cash checks
- Process cash and check withdrawals
- Open new accounts, monthly quota
- Maintain supply of cash and currency and turns in excess cash and mutilated currency to head teller
- Actively contributed to meet the branch business goals, as well as individual sales and customer service goals
- Comply and stay up to date with applicable regulations
- Demonstrate good risk management decisions, including displaying solid knowledge of guidelines for fraud prevention and robbery
Education
High School Diploma -
ALISAL HIGH SCHOOL
Salinas, CA01.2019
Skills
- Positive Attitude
- Adaptability
- Focus
- Reliability
- Efficiency
- Management oriented
- Goal Oriented
Certification
Life/Health Insurance license # 4367885
Timeline
Personal Loan Specialist
Onemain Financial
02.2023 - Current
Teller
PenFed Credit Union
06.2021 - 08.2023
Life/Health Insurance license # 4367885
High School Diploma -
ALISAL HIGH SCHOOL
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