Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Zachary Francis

San Jose

Summary

Dynamic Service Technician with expertise in RODI systems and leak repair at NEWT Water Solutions. Proven ability to enhance system efficiency and deliver exceptional customer service. Skilled in diagnostics and equipment maintenance, demonstrating strong attention to detail and effective teamwork to achieve operational excellence. I have a basic understanding of how to wire electrical components, as well as bending conduit. I have great attendance and a excellent work ethic. I am eager to learn more and build my skill set.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Service Technician

NEWT Water Solutions
San Jose
03.2025 - Current
  • Inspected RODI systems to ensure maximum efficiency.
  • Repaired leaks and other problems reported by customers.
  • Performed recurring maintenance.
  • Calibrated O2 sensors.
  • Maintained a company vehicle.
  • Troubleshot problems with RO systems.
  • Followed protocol made by the FDA.
  • Worked as a team and by myself when needed.

Dockworker

DHL Express
Sunnyvale
11.2022 - Current
  • Reported any damaged items to supervisor immediately upon discovery.
  • Utilized scanners to track the movement of goods through the supply chain system.
  • Performed daily maintenance checks on material handling equipment per company safety standards.
  • Organized warehouse shelves according to product codes for easy retrieval.
  • Assisted with unloading heavy freight by hand when necessary.
  • Collaborated with team members to maximize efficiency during peak times.
  • Operated material handling equipment such as pallet jacks or hand trucks safely and efficiently.
  • Organized shipping documents such as bills of lading or packing slips for accuracy.
  • Inspected cargo for damage, shortages, and overages.
  • Loaded and unloaded containers from ships and trucks using a forklift.

Seasonal Warehouse Worker

Amazon
Milpitas
11.2023 - 01.2024
  • Inspected incoming shipments for damage
  • Operated scanners, computers, and other equipment to track orders.
  • Provided assistance in loading and unloading containers from trucks.
  • Staged and sorted multiple types of products for sorting.
  • Used pallet jacks to move items to and from warehouse locations.

Education

California Electrical Trainee Card - Electrician Program

Institute For Business And Technology
San Jose, CA
01-2024

High School Diploma -

Insight School of California
San Jose
03-2023

Skills

  • Knowledge of RODI systems
  • Leak repair
  • O2 sensor calibration
  • Team oriented
  • Hand tools
  • Customer relationship management
  • Diagnostics skill
  • Equipment maintenance
  • Customer service
  • Attention to detail
  • Time management
  • Electrical systems
  • System installation

Certification

  • CA Electrician Trainee Card
  • Scissor Lift Certified
  • Forklift Certified
  • CPR Certified

References

References available upon request.

Timeline

Service Technician

NEWT Water Solutions
03.2025 - Current

Seasonal Warehouse Worker

Amazon
11.2023 - 01.2024

Dockworker

DHL Express
11.2022 - Current

California Electrical Trainee Card - Electrician Program

Institute For Business And Technology

High School Diploma -

Insight School of California

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Zachary Francis