Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Zachary Christou

Toronto,ON

Summary

Hardworking and Driven Sales Manager equipped to revitalize sales operations and align procedures to maximize profits and customer experience. Experienced in improving sales procedures to streamline and strengthen processes, effectively grouping product range to intrigue the customer, and an analytical and diligent approach to building and leading strong teams.

Overview

6
6
years of professional experience

Work History

Team Leader

IKEA
02.2024 - Current
  • Supervise sales staff and delegate tasks
  • Attend weekly sales meetings and report department sales
  • Strategic planning of products and market research
  • Prioritizing different products and range displays by highest Gross Margin and Profit
  • Directing effective flow of inventory to sales floor.

Sales Coordinater

IKEA
01.2023 - 02.2024
  • Worked closely with the sales team to prioritize tasks, set goals, and allocate resources efficiently; resulting in increased productivity and revenue.
  • Conducted Market Research, Competitor Analysis, and identified areas of opportunity.
  • Streamlined product displays, communication, and range grouping for improved efficiency and customer satisfaction.
  • Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
  • Supported sales team members in achieving individual goals and targets through coaching, mentoring, and guidance.

SALES ASSOCIATE

IKEA
04.2021 - 01.2023
  • Merchandising and organizing products within department
  • Memorize and advertise current sales and promotions
  • Maintain product displays, constantly fill department with merchandise
  • Encourage customers to 'top-up' their products with add-on items to increase sales
  • Place pick-up and delivery orders.

Shipping/Receiving Associate

Stone Tile International
06.2019 - 09.2019
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maintained a clean and organized receiving area for optimized workflow and reduced clutter or obstructions.
  • Boosted overall warehouse productivity by collaborating with team members on various tasks such as unloading trucks, sorting products, and updating inventory systems.
  • Assisted in maintaining a safe work environment by participating in routine inspections or audits within the receiving area to identify potential hazards or areas of concern.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.

CAMP COUNSELLOR

Royal City Soccer Club
06.2018 - 09.2018
  • Daily supervision of children aged 5-12
  • Plan games and activities for campers
  • Assist other counsellors with camp set-up
  • Sign campers in and out for the day
  • Daily coaching.

Education

Honours Bachelor of Commerce (Marketing) -

Seneca College
Toronto, ON
06.2023

Skills

  • Team Building and Motivation
  • Implementing Pricing Strategies
  • Inventory Management
  • Decision Making
  • Analyzing Profitability
  • Analytical Thinking
  • Customer Service Management
  • Customer Engagement and Support
  • Delegation and Supervision
  • Multitasking and Prioritizing

Languages

English
Native or Bilingual
French
Professional Working

References

Available upon request.

Timeline

Team Leader

IKEA
02.2024 - Current

Sales Coordinater

IKEA
01.2023 - 02.2024

SALES ASSOCIATE

IKEA
04.2021 - 01.2023

Shipping/Receiving Associate

Stone Tile International
06.2019 - 09.2019

CAMP COUNSELLOR

Royal City Soccer Club
06.2018 - 09.2018

Honours Bachelor of Commerce (Marketing) -

Seneca College

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Zachary Christou