Zachary Arthur
Langley,BC
Summary
Experienced Master Automotive Technician with extensive knowledge of vehicle electrical testing, maintenance, and repair. Adept at reading and understanding technical documentation and schematics. Excellent customer service, time management and multitasking abilities.
Overview
9
9
years of professional experience
Work History
Master Automotive Technician /Assistant Shop Foreman
Dueck On Marine
01.2018 - Current
- Performed thorough quality control inspections on completed repairs, guaranteeing customer satisfaction upon vehicle return.
- Troubleshoot and diagnose faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Mastered Hybrid and EV systems and trained new employees on proper Safety and Diagnostic procedures.
- Maintained up-to-date knowledge of industry advancements through continuous professional development courses and certifications through General Motors training programs.
Lube Service Technician / Supervisor
Mobil 1 Lube Express Langley
05.2015 - 12.2017
- Enhanced customer satisfaction by providing efficient and accurate oil changes and routine vehicle maintenance.
- Assisted management with inventory control, ordering necessary parts and supplies to maintain efficient operations.
- Ensured timely completion of scheduled maintenance services such as fluid exchanges, filter replacements, tire rotations, and battery installations
- Increased repeat business through exceptional customer service and thorough explanations of services performed on the client's vehicle.
Education
Red Seal - Automotive Service Technician
British Columbia Institute of Technology
Burnaby, BC07.2020
Skills
- Hybrid / EV Specialist
- Data Communication Specialist
- Electrical Specialist
- Advanced Troubleshooting and Advanced Diagnostics
- Preventative Maintenance
- Multi-point vehicle inspections
- Suspension Systems
- Brake Systems
- Wheel Alignment Experience
Accomplishments
- Assistant Shop Foreman
- General Motors Grandmaster Technician Certificate
- Rotary Club of Langley / George Preston Endowed Memorial Automotive Award
Timeline
Master Automotive Technician /Assistant Shop Foreman
Dueck On Marine
01.2018 - Current
Lube Service Technician / Supervisor
Mobil 1 Lube Express Langley
05.2015 - 12.2017
Red Seal - Automotive Service Technician
British Columbia Institute of Technology
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