Zachariah Young Gillam
Chico
Summary
Dependable professional with a diverse background in security, vehicle maintenance, and customer service. Demonstrates strong conflict resolution and teamwork skills while maintaining safety protocols in fast-paced environments. Committed to delivering high-quality service and support as a Community Services Officer I.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Vehicle Technician
Les Schwab
Chico
01.2024 - 06.2024
- Inspected, diagnosed, and performed maintenance on a variety of customer vehicles.
- Ensured repairs aligned with company quality and safety standards, enhancing customer trust.
- Provided professional customer service by clearly explaining maintenance needs, fostering customer satisfaction.
- Operated efficiently in a fast-paced shop environment, maintaining meticulous attention to detail to uphold service quality.
- Followed all workplace safety procedures and company policies.
Lot Associate
The Home Depot
Chico
11.2022 - 12.2023
- Provided friendly customer service while assisting shoppers with questions and loading needs.
- Loaded merchandise for customers, ensuring safety and efficiency during their shopping experience.
- Maintained a clean, organized, and hazard-free parking lot and storefront.
- Organized shopping carts to enhance customer convenience and streamline access to merchandise.
- Cleared loading zones of obstacles, promoting safety during deliveries and improving operational flow. to promote a safe environment.
Warehouse Assembler
Norfield
Chico
05.2021 - 07.2021
- Assembled hydraulic lifts and mechanical equipment according to precise specifications.
- Ensured safe work environment through strict adherence to company safety procedures.
- Obtained forklift certification through company training
- Collaborated with team members to meet and exceed production goals.
- Demonstrated reliability and strong work ethic by consistently completing daily tasks.
Security & Lounge Host
Peppermill Resort
Reno
07.2018 - 03.2020
- Performed weapons checks and enforced security policies to maintain a safe environment.
- Conducted identification verification and security screenings for guests entering the nightclub.
- Managed disruptive and intoxicated patrons using effective conflict de-escalation techniques to maintain safety and order.
- Detained individuals involved in criminal activity and coordinated with local law enforcement to ensure a secure environment.
- Provided security services for VIP guests and special events.
- Maintained situational awareness in fast-paced, high-volume entertainment environment while delivering exceptional guest service.
- Provided security oversight at Edge Nightclub
Education
Associate degree program - Criminal Justice Coursework
Butte College
Oroville, CAGeneral Educational Development (GED) -
Pleasant Valley High School
Chico, CASkills
- Security procedures
- Conflict resolution
- De-escalation
- Customer service
- Safety procedures
- Vehicle inspection
- Maintenance
- Mechanical aptitude
- Attention to detail
- Time management
- Team collaboration
- Report writing
- Technical documentation
- Professional communication
Certification
Forklift Certification, Norfield
Additional Information
Experience interacting professionally with diverse members of the public., Strong understanding of workplace safety procedures., Comfortable working rotating shifts, evenings, weekends, and holidays., Able to remain calm and make sound decisions in stressful situations., Valid driver's license.
Timeline
Vehicle Technician
Les Schwab
01.2024 - 06.2024
Lot Associate
The Home Depot
11.2022 - 12.2023
Warehouse Assembler
Norfield
05.2021 - 07.2021
Security & Lounge Host
Peppermill Resort
07.2018 - 03.2020
Associate degree program - Criminal Justice Coursework
Butte College
General Educational Development (GED) -
Pleasant Valley High School