Zacharia Mugo
Mississauga,Canada
Summary
Motivated and adaptable professional with over5 years of experience in managing and growing a successful second-hand clothing business. Recently relocated to Canada and eager to apply my strong skills in customer service, operations management, and sustainability to a new industry. Quick to learn and committed to leveraging my entrepreneurial background to contribute to a new team or business. Looking for an opportunity to expand my skill set and make a meaningful impact in a new field while continuing to grow professionally in Canada.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Truck Driver
Modern Coast Logistics
04.2019 - 08.2024
- Safely operate a Class CE (Kenyan Classification) commercial vehicle to transport goods over long distances, ensuring timely deliveries and compliance with all safety regulations
- Conduct pre-trip and post-trip inspections on trucks and equipment to ensure all vehicles are in good working order
- Maintain accurate logbooks to track hours, miles, and cargo information
- Follow all road safety and traffic laws, consistently receiving high ratings for safety from company inspectors
- Manage fuel efficiency and route optimization to minimize costs and increase operational efficiency
- Communicate with dispatch and customers to update on delivery status and resolve any delivery issues
- Load and unload freight, ensuring secure transport of materials and goods
Owner & Operator
Timberland Fashion
06.2002 - 03.2019
- Founded and manage a sustainable new clothing store, focusing on quality, eco-conscious fashion, and affordability
- Curate inventory through strategic sourcing from local donations, thrift stores, and online marketplaces
- Oversee daily operations, including inventory management, sales, and customer service
- Implement marketing strategies through social media, local events, and collaborations with influencers to promote sustainable fashion
- Develop partnerships with local non-profits to encourage community donations and provide clothing to those in need
- Provide styling consultations and workshops to help customers make informed, sustainable fashion choices
Education
High School Diploma - undefined
Wareng High School
Eldoret11.2000
Skills
- Business Management: Budgeting, sales forecasting, and strategic planning
- Inventory Management: Product sourcing, pricing, and stock control
- Customer Service: Conflict resolution, customer retention strategies
- Marketing & Branding: Social media marketing, email campaigns, influencer partnerships
- Sustainability Practices: Eco-friendly packaging, upcycling, and waste reduction
- Customer Service & Relationship Building: Conflict resolution, client communication, and service excellence
- Logistics & Operations Management: Inventory control, scheduling, and coordination of resources
- Team Leadership: Staff management, training, and teamwork to achieve project goals
- Safety & Compliance: Adhering to safety standards, environmental regulations, and industry best practices
Certification
- Commercial Truck Driving Licence – [Kenya NTSA]2015
- Forklift Certification – [Phoenix Training]2024
Languages
English
Elementary
Community Service
ISNA (Food Bank), Volunteer, Contributed to community efforts through food collection and distribution, demonstrating a commitment to environmental and social causes, similar to community-focused landscaping projects.
Timeline
Truck Driver
Modern Coast Logistics
04.2019 - 08.2024
Owner & Operator
Timberland Fashion
06.2002 - 03.2019
High School Diploma - undefined
Wareng High School
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