Zach Sousa
210 Biggar Road, Kelowna,British Columbia,
Summary
Motivated & determined small business owner with over 9 years in the construction industry, including 5 years as a foreman/equipment operator & truck driver. My strong leadership skills, unrivaled work ethic, ability to excel in a team environment & professional dedication have fostered my success. I am seeking to leverage my skills & experience to contribute to the innovative & sustainable practices at Rio Tinto as an Underground Haul Truck Operator.
Overview
6
6
years of professional experience
Work History
Business Owner
Zach's Landscaping & Rockwalls
03.2024 - Current
- Established strong customer relationships through excellent communication, clear/accurate job descriptions & dedicated service
- Strengthened company reputation by consistently meeting or exceeding customer expectations in regards to all work completed
- Maintained a safe work environment by enforcing safety protocols & ensuring team members are set up for success
- Operated equipment safely & efficiently
Account Manager
Ritchie Bros
10.2023 - 03.2024
- Increased client satisfaction by building strong relationships and providing excellent customer service
- Demonstrated my equipment knowledge in order to address clients' business needs
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Foreman/Operator/Truck Driver
Green Park Landscaping
03.2018 - 09.2023
- Managed a crew of 4 team members while ensuring quality, productivity & safe execution of each project
- Operated and performed maintenance on equipment such as skid steer and excavator
- Safely transported equipment & material
- Maintained strong client relationships while representing the company in a professional manner
Education
Bachelor of Business Management -
University of British Columbia Okanagan
Kelowna04.2022
Skills
- Strong leadership & interpersonal skills
- Adaptable problem solver who can generate workable solutions & resolve conflict
- Hard-working, attention to detail & dependable
- Coachable & willing to receive feedback & direction
Volunteer Experience
- Special Olympics Coach 09/2020 to 05/2024
References
Available upon request
Timeline
Business Owner
Zach's Landscaping & Rockwalls
03.2024 - Current
Account Manager
Ritchie Bros
10.2023 - 03.2024
Foreman/Operator/Truck Driver
Green Park Landscaping
03.2018 - 09.2023
Bachelor of Business Management -
University of British Columbia Okanagan
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