Zack Sisco
Canyon Lake
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
9
9
years of professional experience
Work History
Restaurant Waiter
Texas Roadhouse Restaurant
01.2025 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Great table etiquette and prebussing.Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Demonstrated knowledge of diverse menu offerings, guiding guests towards optimal meal choices based on preferences or dietary requirements.
Server
Provecho Grill
10.2018 - 04.2023
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Podcast Editor
Antidote
01.2021 - Current
- Organized and detail-oriented with strong work ethic.
- Participated in team projects, demonstrating ability to work collaboratively and effectively.
Guitar Instructor
Guitar Center
01.2018 - 02.2021
- Provided guitar instruction to students of varying age and skill levels.
- Developed lesson curriculum based on student skill level.
- Assisted clients in preparing for auditions or performances
- Provided feedback, guidance and support to students on participation and performance.
Cashier
My Buddies Pizza
01.2016 - 11.2018
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Bachelor of Arts - Organizational Leadership
Aidan University
Jacksonville, FL05.2024
Skills
- Critical Thinking
- Adaptable and Flexible
- Planning and Coordination
- Effective Customer Service
- Upselling techniques
- Beverage knowledge
- Guest Satisfaction
- Dining Customer Service
- High-Volume Dining
- Suggestive Selling
- Wine Service
- Sales Expertise
- Quality Control
Timeline
Restaurant Waiter
Texas Roadhouse Restaurant
01.2025 - Current
Podcast Editor
Antidote
01.2021 - Current
Server
Provecho Grill
10.2018 - 04.2023
Guitar Instructor
Guitar Center
01.2018 - 02.2021
Cashier
My Buddies Pizza
01.2016 - 11.2018
Bachelor of Arts - Organizational Leadership
Aidan University
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