Zach Rosenstock
Los Angeles
Summary
Dynamic bartender with a proven track record at various establishments, excelling in customer service and cash handling. Known for building strong relationships, enhancing guest experiences, and training staff to deliver exceptional service. Highly reliable and skilled in multitasking, ensuring a well-stocked bar and efficient operations during peak hours.
Overview
9
9
years of professional experience
Work History
Bartender
Whaling Club
07.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Head Bartender
Tokyo Wako, Arcadia
06.2023 - 10.2024
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
- Trained new bartenders on drink recipes, mixing techniques, and customer service skills to enhance overall performance.
- Monitored cash handling procedures to ensure accuracy in transactions while minimizing instances of theft or loss.
Bartender
Staffworkx
08.2018 - 11.2021
- Served high customer volumes during special events, nights, and weekends.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Kept bar presentable and well-stocked to meet customer needs.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Facilitated smooth workflow, coordinating with kitchen and floor staff to expedite orders.
Bartender
Riviera Country Club
08.2018 - 10.2021
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Bartender
Club Risque
01.2016 - 04.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
Education
Emergency Medical Technician License - EMT
Citrus College
Glendora, CA05-2024
Acting - Acting
Playhouse West
Philadelphia, PA07-2018
Base Knowledge - Bartending
Maryland Bartending School
Glen Burnie, MD07-2015
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Clear and effective communication
- Engaging personality
- Customer service expertise
- Cash register operation
- Professional appearance
- Suggestive selling
- Sales expertise
- Aloha POS
Timeline
Bartender
Whaling Club
07.2024 - Current
Head Bartender
Tokyo Wako, Arcadia
06.2023 - 10.2024
Bartender
Staffworkx
08.2018 - 11.2021
Bartender
Riviera Country Club
08.2018 - 10.2021
Bartender
Club Risque
01.2016 - 04.2018
Emergency Medical Technician License - EMT
Citrus College
Acting - Acting
Playhouse West
Base Knowledge - Bartending
Maryland Bartending School
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