Zach Reyes
The Mission
Newport Beach
1
Certification
7
years of professional experience
Dedicated hospitality professional with expertise in fine dining and luxury resorts. Delivers exceptional guest experiences through attentive service and extensive food and beverage knowledge. Proficient in high-volume environments and luxury guest relations, with a strong focus on team collaboration. Ready to enhance service quality as a Server at Pelican Hill Resort.
Work History
Lead Server
6 Months- Deliver exceptional fine dining service in a high-volume, upscale restaurant renowned for elevated Mexican cuisine.
- Recommended food, wine, tequila, mezcal, and handcrafted cocktails, enhancing guest experiences.
- Consistently uphold the highest standards of hospitality, professionalism, and attention to detail.
- Collaborated with chefs, bartenders, food runners, and management, ensuring seamless service delivery.
- Cultivated relationships with returning guests, fostering customer loyalty and enriching dining experiences.
- Build lasting relationships with returning guests, contributing to customer loyalty and positive dining experiences.
Head Bartender
1 Year 5 Months- Oversaw daily bar operations, ensuring seamless service during peak hours.
- Trained and mentored bartenders on beverage preparation, service standards, and enhancing guest engagement.
- Developed strong relationships with members through personalized service and consistent communication.
- Partnered with management and fitness staff to coordinate themed events, boosting member participation.
- Maintained inventory, cleanliness, and compliance with health and safety standards.
Valet Attendant
9 Months- Safely parked and retrieved luxury, exotic, and high-end vehicles with efficiency and professionalism.
- Managed high-volume vehicle operations during weddings, conferences, and resort events.
- Coordinated high-volume vehicle operations during weddings, conferences, and resort events to ensure timely service.
- Facilitated guest experiences by assisting with luggage, offering local recommendations, and providing resort information aligned with Forbes-level hospitality standards.
- Collaborated with front desk, concierge, and bell staff to enhance arrival and departure experiences for guests.
Server
1 Year 3 Months- Provided attentive, personalized service to enhance guest satisfaction in fast-paced Japanese restaurant.
- Cultivated in-depth knowledge of sushi, sake, wine, beer, and specialty beverages to guide guest selections.
- Built rapport with guests while ensuring an exceptional dining experience from start to finish.
- Established rapport with guests, ensuring exceptional dining experiences from start to finish.
Education
Bachelor of Arts - Sociology
Skills
Fine Dining Service
Luxury Hospitality
Food & Beverage Pairing
Wine
Spirits & Cocktail Knowledge
High-Volume Service
Upselling & Sales
Event Coordination
POS Systems
Customer Relationship Management
Team Leadership
Attention to Detail
Time Management
Problem resolution
Professional Service Standards
Professional Service Standards
Certification
Emergency Medical Technician (EMT) Certificate
Timeline
Lead Server
The Mission
01.2026 - CurrentRead More
Head Bartender
Life Time Fitness
05.2024 - 10.2025Read More
Valet Attendant
The Ritz-Carlton Bacara
08.2021 - 05.2022Read More
Server
Sky Sushi
10.2019 - 01.2021Read More
University of California
Bachelor of Arts from Sociology
Read More