Zach Foss
Edmonton
Summary
Dynamic and results-driven professional with a strong background in culinary arts and customer service. Proven ability to enhance customer satisfaction through quality control and effective time management. Skilled in training teams and optimizing workflows, fostering a collaborative environment that drives operational excellence.
Overview
11
11
years of professional experience
Work History
Baker
Costco Wholesale Corp
02.2024 - Current
- Complied with health and safety codes to protect staff and customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
- Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.
- Increased production efficiency through effective time management and multitasking during busy periods.
- Trained and supervised new employees on bakery operations and procedures.
Founder
Limitless Moving Professionals
01.2021 - 01.2024
- Delivered exceptional customer service by addressing client concerns promptly and effectively resolving issues.
- Led the strategic planning process to define business goals and ensure alignment across all departments.
- Built a positive organizational culture that fostered creativity, innovation, and employee engagement.
- Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.
- Created and monitored promotional approaches to increase sales and profit levels.
- Ensured compliance with industry regulations while maintaining ethical business practices at all times.
Sous Chef
JOEY Restaurant Group
11.2013 - 01.2021
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Boosted customer satisfaction ratings by consistently delivering high-quality dishes and maintaining strict adherence to food safety standards.
- Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
Education
Bachelor Of Business Administration - Finance
Northern Alberta Institute of Technology
Edmonton06.2022
Skills
- Active listener
- Attention to detail
- Adaptive and creative
- Food safety and sanitation
- Multitasking and organization
- Verbal and written communication
- Teamwork and collaboration
- Reliable and responsible
- Critical thinking
- Team player
Languages
English
Timeline
Baker
Costco Wholesale Corp
02.2024 - Current
Founder
Limitless Moving Professionals
01.2021 - 01.2024
Sous Chef
JOEY Restaurant Group
11.2013 - 01.2021
Bachelor Of Business Administration - Finance
Northern Alberta Institute of Technology
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