Zabrina Lloyd-Walters

Langley,BC

Summary

Seeking a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Experienced with providing compassionate care and support to individuals. Utilizes effective communication and problem-solving skills to enhance clients' daily living experiences. Personal track record of fostering safe and supportive environment through empathy and adaptability.

Overview

years of professional experience

Certification

Work History

Training Facilitator

Recovery Coach Academy

07.2023 - Current

Support Worker/Medical Coordinator

Innervisions Recovery Society

09.2020 - Current

Used trauma informed practices while working with clients from diverse cultural, socio economic, and educational backgrounds that had varying, and often complex mental health comorbidities during their time in a residential drug and alcohol treatment setting.
Facilitated therapeutic and educational group and one on one sessions with clients using the biopsychosocial model.
Completed intakes of new clients, midterm reviews, and aftercare planning, including relapse prevention planning
Cared for clients well-being by monitoring health conditions, administering medications, and connecting them with health care professionals in the community.
Regularly coordinated on site weekly clinics with the addictions doctor and psychiatrist which included creating and maintaining accurate medical records.
Built rapport and empathetic connection while working with clients to create goals, secure safe housing, transition back to work, and to rebuild family relationships.
Worked on a rotating on call shift, requiring extended periods of availability and the ability to resolve difficult or emergent situations that came up.
Liaised with community agencies to ensure client care post treatment.
Maintained personnel records and updated internal databases to support document management.

General Operator

Rockwool

09.2014 - 08.2019

Ensured timely completion of orders by effectively managing time and prioritizing tasks according to urgency.
Operated various machines and equipment safely, adhering to strict safety protocols at all times.
Maintained accurate records of production data for analysis by management, enabling informed decision-making regarding future projects.
Assembled products according to changing daily work orders and specific customer needs.
Performed general equipment maintenance and repair to minimize downtime.

Education

Recovery Coaching

Recovery Medicine Publishing

06.2023

Mental Health And Addictions

Innerstart Training And Education

Port Coquitlam, BC

08.2020

Skills

Behavioral support
Daily living assistance

Life skills development
Conflict resolution