ZABINA ZAHEER
Sacramento
Summary
Talented Case Manager adept at handling high caseloads without sacrificing quality of care. Operates in high-pressure environments while recommending best resources and courses of action to benefit patient needs and return each to optimal quality of life.
Overview
6
6
years of professional experience
Work History
Case Manager
Lao Family Community Development
08.2023 - Current
- Meeting/Greeting Universal Walk-In Clients and Program Participants
- Inputs data entry into the XAVUS program on a daily basis which serves 10 - 15 people per month
- Assists Clients with Registration for Cal Jobs
- Provide Resume Preparation Service
- Assist with On-Site Recruitment for CNA & RCP
- Performance Tracking
- Persistent
- Adaptability
- Creative approach to problem-solving.
Administrative Assistant
VITAS Innovative Hospice Care
01.2019 - 04.2023
- Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer
- Reviewed files, records, and other documents to obtain information to respond to requests
- Interacted with clients by phone, email, or in-person to provide information
- Collaborated with various departments to complete assigned tasks
- Submitted employee payroll documentation weekly to avoid errors and kept employees paid accurately and on time
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries
- Contributed to cost reduction efforts by identifying opportunities for process improvements and negotiating vendor contracts.
Education
Skills
- Multilingual, proficient in verbal & written communication
- English, Dari, Pashto, Farsi
- Leadership experience
- Organization
- Cultural sensitivity
- Quick Learner
- Case Management
- Referrals Coordinator
- Community Outreach
Timeline
Case Manager
Lao Family Community Development
08.2023 - Current
Administrative Assistant
VITAS Innovative Hospice Care
01.2019 - 04.2023
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