Haley Coleman
Westwood
Summary
Versatile and achievement-oriented professional with a background at UCLA Health Cardiology, adept in office administration and customer service. Excelled in optimizing executive schedules and enhancing client relations through meticulous data entry and effective communication. Demonstrated proficiency in Microsoft Office and a commitment to maintaining confidentiality and fostering positive customer experiences.
Overview
4
4
years of professional experience
Work History
Administrative Assistant II
UCLA Health Cardiology
07.2023 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Food Service Worker
Mt San Antonio Gardens Retirement
02.2022 - 03.2023
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Retail Sales Associate
Fallas Paredes
01.2021 - 08.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
High School Diploma -
Garey High School
Pomona, CA05-2022
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Microsoft Word
- Microsoft Excel
- File organization
Timeline
Administrative Assistant II
UCLA Health Cardiology
07.2023 - Current
Food Service Worker
Mt San Antonio Gardens Retirement
02.2022 - 03.2023
Retail Sales Associate
Fallas Paredes
01.2021 - 08.2021
High School Diploma -
Garey High School
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