Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Building Manager
UnitiiPm
03.2024 - Current
Ensured daily and weekly cleanliness of the building and grounds is maintained to a High Standard
Collect and deposit all monthly rent and fee payments
Answer and respond to all phone calls and emails within 24 hours in a professional manner
Prepare and show available suites
Qualify prospects and complete applications
Prepare, complete and manage all resident move in and move out process
Prepare and execute paperwork as well as conduct evictions as needed
Enforce building and company rules and regulations in accordance with the RTA
Receive and respond to maintenance and supervise any contractors on site
Monitor and Maintain the integral systems at the building such as heating/water and fire alarm systems, conducting monthly safety checks as well as the annual inspections
Provide all required reports and returns to Head Office in Established Timelines
Engage in any educational programs by UnitiiPM
Career Break
N/a
06.2022 - 12.2023
Off On A Personal Sabbatical
Off Site Resident Manager
First Services Residential
10.2021 - 06.2022
Used Yardi to maintain resident database of personal information, repairs and lease agreements.
Advertised on internet ad forums and obtained potential residents through lead generation.
Delivered emergency 24-hour on-call service for tenants on building issues.
Monitored and tracked payments and expenses, providing timely and accurate financial reports.
Conducted regular inspections of both interior and exterior of properties for damage.
Responded to Common Area Maintenance (CAM) inquiries.
Collected and maintained careful records of rental payments and payment dates.
Coordinated appointments to show marketed properties.
Communicated effectively with owners, residents, and on-site associates.
Live In Resident Manager
Boardwalk Rental Communities
11.2020 - 09.2021
Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
Reported and documented maintenance requests and scheduled appropriate services.
Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
Used Yardi to maintain resident database of personal information, repairs and lease agreements.
Conducted property move-ins, move-outs and walk-through inspections.
Collected, recorded and deposited monthly rents from over 411 tenants.
Maximized rental income while minimizing expenses through effective planning and control.
Coordinated appointments to show marketed properties.
Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Management Trainee
Enterprise Rent-A-Car
01.2017 - 04.2019
Gained knowledge of company policies, protocols and processes.
Analyzed customer feedback to identify areas for improvement.
Handled day-to-day customer or client questions via telephone or email.
Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
Acted with integrity, honesty and knowledge to promote culture of company.
Education
Currently Enrolled in RECA Courses
Real Estate
BA (Hons) - Business and Society
York University
Toronto, Ontario
10.2016
High School Diploma -
Columbia International College
Hamilton, ON
05.2001 -
Skills
Safety Compliance
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Timeline
Building Manager
UnitiiPm
03.2024 - Current
Career Break
N/a
06.2022 - 12.2023
Off Site Resident Manager
First Services Residential
10.2021 - 06.2022
Live In Resident Manager
Boardwalk Rental Communities
11.2020 - 09.2021
Management Trainee
Enterprise Rent-A-Car
01.2017 - 04.2019
High School Diploma -
Columbia International College
05.2001 -
Currently Enrolled in RECA Courses
Real Estate
BA (Hons) - Business and Society
York University
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