Yvonne I Azichoba
Property Management
Calgary
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
Work History
Building Manager
UnitiiPm
03.2024 - Current
- Ensured daily and weekly cleanliness of the building and grounds is maintained to a High Standard
- Collect and deposit all monthly rent and fee payments
- Answer and respond to all phone calls and emails within 24 hours in a professional manner
- Prepare and show available suites
- Qualify prospects and complete applications
- Prepare, complete and manage all resident move in and move out process
- Prepare and execute paperwork as well as conduct evictions as needed
- Enforce building and company rules and regulations in accordance with the RTA
- Receive and respond to maintenance and supervise any contractors on site
- Monitor and Maintain the integral systems at the building such as heating/water and fire alarm systems, conducting monthly safety checks as well as the annual inspections
- Provide all required reports and returns to Head Office in Established Timelines
- Engage in any educational programs by UnitiiPM
Career Break
N/a
06.2022 - 12.2023
- Off On A Personal Sabbatical
Off Site Resident Manager
First Services Residential
10.2021 - 06.2022
- Used Yardi to maintain resident database of personal information, repairs and lease agreements.
- Advertised on internet ad forums and obtained potential residents through lead generation.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Responded to Common Area Maintenance (CAM) inquiries.
- Collected and maintained careful records of rental payments and payment dates.
- Coordinated appointments to show marketed properties.
- Communicated effectively with owners, residents, and on-site associates.
Live In Resident Manager
Boardwalk Rental Communities
11.2020 - 09.2021
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Used Yardi to maintain resident database of personal information, repairs and lease agreements.
- Conducted property move-ins, move-outs and walk-through inspections.
- Collected, recorded and deposited monthly rents from over 411 tenants.
- Maximized rental income while minimizing expenses through effective planning and control.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Management Trainee
Enterprise Rent-A-Car
01.2017 - 04.2019
- Gained knowledge of company policies, protocols and processes.
- Analyzed customer feedback to identify areas for improvement.
- Handled day-to-day customer or client questions via telephone or email.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Acted with integrity, honesty and knowledge to promote culture of company.
Education
Currently Enrolled in RECA Courses
Real Estate
BA (Hons) - Business and Society
York University
Toronto, Ontario10.2016
High School Diploma -
Columbia International College
Hamilton, ON 05.2001 -
Skills
Safety Compliance
Emergency Response
Rent Collection
Property Management
Security Management
Complaint Handling
Building Maintenance
Property Inspections
Tenant Relations
Property Showing
Multi-Family Property Management
Timeline
Building Manager
UnitiiPm
03.2024 - Current
Career Break
N/a
06.2022 - 12.2023
Off Site Resident Manager
First Services Residential
10.2021 - 06.2022
Live In Resident Manager
Boardwalk Rental Communities
11.2020 - 09.2021
Management Trainee
Enterprise Rent-A-Car
01.2017 - 04.2019
High School Diploma -
Columbia International College
05.2001 -
Currently Enrolled in RECA Courses
Real Estate
BA (Hons) - Business and Society
York University