Yvonne Tello
Riverside
Summary
Detail-oriented customer service professional with over ten years of experience in serving, sales, and cosmetology. Demonstrates strong skills in cash handling, POS operations, and team leadership, contributing to a collaborative and efficient work environment. Committed to enhancing customer satisfaction through excellent service and effective problem-solving.
Overview
17
17
years of professional experience
Work History
Lane Server
Bowlero
03.2024 - 12.2024
- Prepared bar stations, ensuring seamless service and enhancing guest experience.
- Managed orders efficiently, significantly boosting guest satisfaction.
- Served food and drinks directly to lanes, upholding high service standards.
- Addressed customer queries, handled cash, and maintained cleanliness.
- Contributed to team efforts, fostering a collaborative work environment.
Sales Associate
Macy's
12.2021 - 02.2022
- Managed fitting rooms, ensuring cleanliness and smooth customer flow.
- Returned items accurately, reducing misplaced stock.
- Organized sales floor, enhancing customer satisfaction.
- Assisted with inquiries, creating a welcoming atmosphere.
Hairstylist/Cosmetologist
Great Clips
11.2012 - 11.2013
- Executed diverse haircuts, boosting client retention and satisfaction.
- Managed appointments, enhancing service efficiency and client experience.
- Sanitized tools and stations, ensuring a safe, hygienic salon environment.
Bakery/Service Deli Clerk
Stater Bros
06.2008 - 03.2009
- Baked and decorated items, boosting appeal and customer satisfaction.
- Managed orders and inventory, ensuring prompt service and stock availability.
- Maintained bakery cleanliness, fostering a hygienic work environment.
Education
License Cosmetologist - Cosmetology
Salon Success Academy
Corona, CA09.2011
High School - undefined
Arlington High School
Riverside, CA06.2006
Skills
- Team Leadership
- Professional Communication
- Upselling
- Cash Handling
- Hair Styling
- Problem Solving
- POS
- Retail Sales
- Food Service
- Customer Service
Additional Information
References available upon request
Timeline
Lane Server
Bowlero
03.2024 - 12.2024
Sales Associate
Macy's
12.2021 - 02.2022
Hairstylist/Cosmetologist
Great Clips
11.2012 - 11.2013
Bakery/Service Deli Clerk
Stater Bros
06.2008 - 03.2009
High School - undefined
Arlington High School
License Cosmetologist - Cosmetology
Salon Success Academy
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