Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Yvonne Tello

Riverside

Summary

Detail-oriented customer service professional with over ten years of experience in serving, sales, and cosmetology. Demonstrates strong skills in cash handling, POS operations, and team leadership, contributing to a collaborative and efficient work environment. Committed to enhancing customer satisfaction through excellent service and effective problem-solving.

Overview

17
17
years of professional experience

Work History

Lane Server

Bowlero
03.2024 - 12.2024
  • Prepared bar stations, ensuring seamless service and enhancing guest experience.
  • Managed orders efficiently, significantly boosting guest satisfaction.
  • Served food and drinks directly to lanes, upholding high service standards.
  • Addressed customer queries, handled cash, and maintained cleanliness.
  • Contributed to team efforts, fostering a collaborative work environment.

Sales Associate

Macy's
12.2021 - 02.2022
  • Managed fitting rooms, ensuring cleanliness and smooth customer flow.
  • Returned items accurately, reducing misplaced stock.
  • Organized sales floor, enhancing customer satisfaction.
  • Assisted with inquiries, creating a welcoming atmosphere.

Hairstylist/Cosmetologist

Great Clips
11.2012 - 11.2013
  • Executed diverse haircuts, boosting client retention and satisfaction.
  • Managed appointments, enhancing service efficiency and client experience.
  • Sanitized tools and stations, ensuring a safe, hygienic salon environment.

Bakery/Service Deli Clerk

Stater Bros
06.2008 - 03.2009
  • Baked and decorated items, boosting appeal and customer satisfaction.
  • Managed orders and inventory, ensuring prompt service and stock availability.
  • Maintained bakery cleanliness, fostering a hygienic work environment.

Education

License Cosmetologist - Cosmetology

Salon Success Academy
Corona, CA
09.2011

High School - undefined

Arlington High School
Riverside, CA
06.2006

Skills

  • Team Leadership
  • Professional Communication
  • Upselling
  • Cash Handling
  • Hair Styling
  • Problem Solving
  • POS
  • Retail Sales
  • Food Service
  • Customer Service

Additional Information

References available upon request

Timeline

Lane Server

Bowlero
03.2024 - 12.2024

Sales Associate

Macy's
12.2021 - 02.2022

Hairstylist/Cosmetologist

Great Clips
11.2012 - 11.2013

Bakery/Service Deli Clerk

Stater Bros
06.2008 - 03.2009

High School - undefined

Arlington High School

License Cosmetologist - Cosmetology

Salon Success Academy
Yvonne Tello