Administration Officer
Uthukela District Municipality
01.2000 - 06.2009
- Aided colleagues, managers, and customers through regular communication and assistance.
- Managed daily payment processing and drafted related financial documents.
- Managed complex scheduling tasks, ensuring that deadlines were met consistently.
- Streamlined budget tracking processes using accounting software which led to improved resource allocation decisions.
- Maintained personnel records and updated internal databases to support document management.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Managed team petty cash, purchase orders and account transactions.
- Proofread and edited documents for accuracy and grammar.
- Entered and maintained departmental records in company database.
- Improved record-keeping accuracy by creating updated filing system for confidential documents and materials.
- Provided exceptional customer service, addressing inquiries professionally and in timely manner.
- Processed purchase orders, service contracts and financial reports.
- Created, prepared, and delivered reports to various departments.
- Completed daily logs for management review.
- Assisted with day-to-day operations, working efficiently and productively with all team members.