Results-oriented sales representative with over 5 years of experience. Skilled at maintaining profitable client relationships and developing ambitious sales targets.
Overview
8
8
years of professional experience
Work History
Phone Repair Technician
PROWORLD
01.2020 - 07.2024
Diagnose, troubleshoot and repair mobile devices; Quality control and testing of repaired devices to ensure full functionality
Microscopic Board work; component replacement Hand-solder SMT components, Remove and replace thru-hole comp without board damage, Solder wires and cables
Obtaining deposits and balance of payment from clients
Meeting or exceeding sales goals
Maintaining client records
Establish, develop and maintain positive business and customer relationships Coordinate sales effort with team members and other departments
Store Keeper
UNILEVER, THIKA
01.2017 - 01.2020
Kept a record of sales and restocked the store accordingly
Managed and trained store staff
Planned promotional campaigns for new products or specials
Ensured that the store is kept clean and organized
Mediated any confrontations between staff and clients, and de-escalated the situation
Scheduled meetings and presentations with prospects
Communicated customer and prospect product pain points to appropriate departments
Developed strong, ongoing relationships with prospects and customers
Met and/or exceeded quotas
Coordinated with other team members and departments to optimize the sales effort
Education
Kenya Certificate of Secondary Education - Highschool
Kanjuku High School
Nairobi Kenya
11.2015
Kenya Certificate of Primary Education - Primary Level
Kamwangi Primary School
Nairobi Kenya
11.2011
Skills
Teamwork
Problem-solving ability
Sales
Customer Experience
Electronics expertise
Computer competency
Languages
English
Professional Working
Additionalinformation - Traits
Organized
Hardworking
Personal Information
Date of Birth: 10/09/95
References
PAUL MWANGI MUNYIRI, Proworld, +254720072854, Manager
DENNIS KARARI, +254792198743, Manager
ESTHER NYAMBURA, +254727280863, Business Woman
Hobbies and Interests
Travelling
Swimming
Reading
Soccer
Timeline
Phone Repair Technician
PROWORLD
01.2020 - 07.2024
Store Keeper
UNILEVER, THIKA
01.2017 - 01.2020
Kenya Certificate of Secondary Education - Highschool
Kanjuku High School
Kenya Certificate of Primary Education - Primary Level
Kamwangi Primary School
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