Yvonne Lyons
San Juan Capistrano
Summary
Dedicated Personal Assistant with experience supporting executives and business owners. Proven expertise in managing administrative tasks, complex travel arrangements, and sales responsibilities. Adept at multitasking and maintaining confidentiality to ensure efficient daily operations.
Overview
14
14
years of professional experience
1997
1997
years of post-secondary education
Work History
Administrative Assistant
Designers moving service
Santa Ana
05.2019 - 07.2024
- Managed a high volume of inbound sales calls, providing service information, answering client questions, and coordinating new bookings.
- - Oversaw scheduling for pickups, deliveries, and storage logistics, ensuring efficient routing and timely service for designers and clients.
- - Handled billing tasks including invoicing, payment processing, and account updates with accuracy and professionalism.
- - Coordinated the storage of designer furniture and art pieces, maintaining detailed records and ensuring proper handling of high‑value items.
- - Scheduled and tracked deliveries of stored items once sold, working closely with designers to meet deadlines and special requirements.
Account Sales Representative
DiversityComm
Irvine
04.2015 - 05.2019
- Developed and maintained client relationships to drive sales growth.
- Managed customer inquiries and provided tailored solutions to meet client needs.
- Collaborated with team members to achieve sales targets and expand market reach.
Personal Assistant to the Owner
American School of Mortgage banking
San Clemente
06.2013 - 04.2015
- Provided comprehensive administrative support, including scheduling, correspondence, and meeting coordination.
- Managed high-volume phone calls, emails, and client communications.
- Organized and maintained sensitive files and office logistics.
Personal Assistant to the Owner
Metro travel
San Clemente
03.2010 - 06.2013
- Coordinated detailed executive travel arrangements, including flights, accommodations, and ground transportation.
- Managed calendars and logistics to optimize productivity.
- Handled personal errands and administrative tasks with discretion and professionalism.
Education
Conventional, FHA, VA Loans - Mortgage Banking
American School of Mortgage Banking
San Clemente, CA 02.2014 - 03.2014
Aliso Niguel High School
Aliso Viejo, CASkills
- Exceptional organizational and time-management skills
- Strong communication and interpersonal abilities
- Travel planning and logistics management
- Client relationship management
- Confidentiality and discretion
Timeline
Administrative Assistant
Designers moving service
05.2019 - 07.2024
Account Sales Representative
DiversityComm
04.2015 - 05.2019
Conventional, FHA, VA Loans - Mortgage Banking
American School of Mortgage Banking
02.2014 - 03.2014
Personal Assistant to the Owner
American School of Mortgage banking
06.2013 - 04.2015
Personal Assistant to the Owner
Metro travel
03.2010 - 06.2013
Aliso Niguel High School