Yvonne Lopez
Ramona
Summary
Dynamic sales associate with a proven track record at Monarcas Western Wear, excelling in customer service and teamwork. Skilled in inventory management and problem-solving, I fostered strong client relationships, driving repeat business and enhancing store performance. Reliable and goal-oriented, I consistently contributed to achieving sales targets while maintaining a welcoming shopping environment.
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Monarcas Western Wear
Ramona, CA
10.2023 - 08.2025
- Assisted customers in selecting merchandise and provided product knowledge to enhance shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring efficient customer service.
- Maintained store organization and cleanliness to create inviting atmosphere for shoppers.
- Collaborated with team members to achieve sales goals and improve overall store performance.
- Supported promotional events by setting up displays, increasing visibility of featured products.
- Managed inventory levels through regular stock checks, contributing to effective merchandising strategies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
EMT-Basic
Advantage Ambulance
San Diego, CA
07.2024 - 10.2024
- Responded to emergency calls, providing critical care and support to patients in transit.
- Collaborated with healthcare professionals to ensure smooth transitions of care at hospitals.
- Operated advanced medical equipment, ensuring proper use and maintenance in high-pressure situations.
- Conducted regular vehicle inspections, ensuring readiness and compliance with safety standards.
- Evaluated patient vital signs and status to determine care needs using pulse oximeters and electronic vital sign machines.
- Communicated with patients about pain, comfort, and needs during transportation and preliminary medical care.
- Evaluated patient histories to assess and prioritize levels of care.
- Conducted equipment and vehicle checks to maintain continuous and safe operation.
- Maintained levelheadedness and efficiency in high-pressure situations, effectively prioritizing tasks to save lives and provide medical care.
- Assisted with lifting and moving patients.
- Transported patients to medical facilities and provided transportation to follow-up appointments.
Education
Bachelor of Science - Biochemistry
California State University, San Marcos
San Marcos, California, CA05-2027
High School Diploma -
Ramona High School
Ramona06-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Reliable and punctual
Certification
- Certified Phlebotomy Technician - [April 2025-2027]
- Licensed EMT - [August 2023-2025]
- BLS Provider, American Heart Association - [July 2023-2025
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
EMT-Basic
Advantage Ambulance
07.2024 - 10.2024
Sales Associate
Monarcas Western Wear
10.2023 - 08.2025
Bachelor of Science - Biochemistry
California State University, San Marcos
High School Diploma -
Ramona High School