YVONNE EKENG
Ottawa
Summary
Highly motivated and compassionate healthcare professional transitioning into the medical laboratory field. Strong background in clinical support, patient care, and medical administration. Known for adaptability, meticulous attention to detail, and commitment to safety standards. Currently completing a Medical Laboratory Assistant/Technician diploma with hands-on training in specimen collection, ECGs, and laboratory testing.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Medical Executive Assistant
Executive Health Clinic
- Expedited check-in process for patients upon arrival at the clinic, verifying insurance coverage details and confirming personal demographic information.
- Enhanced patient care by managing and organizing medical records, ensuring accurate documentation and timely access for physicians.
- Managed sensitive information with utmost confidentiality, adhering to HIPAA regulations and safeguarding patient privacy at all times.
Concierge
Priority Patient Transfer Services (PPTS)
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
- Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Assisted with discharge process by escorting patients with belongings to leave facility safely and comfortably.
Registered Practical Nurse (RPN)
Queensway Carleton Hospital / Staff Med Solutions
- Provided direct patient care in hospital settings
- Maintained accurate documentation of patient information, treatments administered, and observations made during shifts.
- Promoted a safe clinical environment by adhering to infection control guidelines and maintaining proper hygiene standards.
- Facilitated smooth transitions between shifts through clear communication during handoff reports with colleagues regarding pertinent patient information.
- Conducted comprehensive initial assessments of newly admitted patients, collaborating with other healthcare providers to establish a plan of care tailored to individual needs.
Laboratory Technician Student - Clinical Placement
Children's Hospital of Eastern Ontario (CHEO)
04.2025 - 05.2025
- Supported lab testing in hematology, microbiology, and chemistry departments
- Operated diagnostic lab equipment and conducted sample processing
- Collaborated with lab technologists and observed pediatric care standards
- Calibrated and maintained instruments to keep equipment fully operational.
- Prepared reagents, media and solutions to use for laboratory testing and analysis.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
Phlebotomy Student - Clinical Placement
LifeLabs
03.2025 - 04.2025
- Performed venipunctures and capillary blood draws with precision and care
- Prepared specimens for transport and maintained accurate labeling procedures
- Followed infection control protocols and ensured patient comfort during procedures
- Enhanced laboratory efficiency with accurate labeling, processing, and storing of blood samples.
- Provided exceptional customer service to diverse patient populations, addressing concerns and answering questions in a professional manner.
- Upheld strict confidentiality standards regarding sensitive patient information, adhering to HIPAA guidelines at all times.
- Improved patient comfort by applying gentle venipuncture techniques and exhibiting compassionate care.
- Contributed to a positive clinic environment by maintaining cleanliness and organization within the workspace.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Stocked phlebotomy cart or carrier with appropriate supplies.
Education
Medical Laboratory Assistant/Technician Diploma -
Algonquin Careers Academy
Ottawa, ON06.2025
Registered Practical Nursing Diploma -
Algonquin College
12.2004
Skills
- Blood Sample Collection & Handling
- Specimen Preparation & Labeling
- Infection Control & WHMIS Compliance
- Patient Care & Communication
- Lab Equipment Operation
- Effective communication
- Medical Terminology
- ECG Administration
- Team Collaboration
- Data Entry & EMR Systems
- Professional phone etiquette
Certification
- WHMIS, 2024
- Workplace Violence Training, 2022
- First Aid & CPR, 2024
- Infection Control & TB Management, 2018
- Patient Safety Learning, 2018
Languages
English
Advanced (C1)
Timeline
Laboratory Technician Student - Clinical Placement
Children's Hospital of Eastern Ontario (CHEO)
04.2025 - 05.2025
Phlebotomy Student - Clinical Placement
LifeLabs
03.2025 - 04.2025
Medical Executive Assistant
Executive Health Clinic
Concierge
Priority Patient Transfer Services (PPTS)
Registered Practical Nurse (RPN)
Queensway Carleton Hospital / Staff Med Solutions
Medical Laboratory Assistant/Technician Diploma -
Algonquin Careers Academy
Registered Practical Nursing Diploma -
Algonquin College
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