YUNG-HAN CHU
Toronto,Ontario
Summary
Motivated professional with extensive experience in customer engagement and social media marketing at Onezo and THRIVE Lifeline. Expertise in visual design and data analysis, creating tailored materials that promote mental health awareness. Recognized for attention to detail and problem-solving abilities, consistently meeting deadlines and enhancing team performance.
Overview
6
6
years of professional experience
Work History
Volunteer
Thrive Lifeline
03.2025 - Current
- Ensured timely completion of tasks by managing time effectively and meeting deadlines.
- Created compelling visual content in Canva to support mental health awareness campaigns.
- Adapted content style and tone for various platforms, including Instagram, Facebook, and LinkedIn.
- Designed visually appealing posts that adhered to branding guidelines, showcasing creativity and detail.
- Collaborated remotely with team members to align content with organizational goals and outreach strategies.
- Maintained regular communication with project lead to clarify expectations and receive feedback on campaign alignment.
Team Member
Onezo
10.2019 - 12.2019
- Maintained cleanliness of work area, tools, and equipment throughout shift.
- Restocked product displays according to sales trends and anticipated demand.
- Resolved customer issues promptly to ensure brand loyalty.
- Crafted complex beverages tailored to customer preferences with precision.
- Processed payments accurately using point of sale system.
- Followed health, safety, and sanitation guidelines during state inspections.
- Communicated effectively with team regarding schedules and operational needs.
- Fostered rapport with regular customers by recognizing individual preferences.
Education
Bachelor of Science - Psychology And Environment
University of Toronto
Toronto, NoneSkills
- Data analysis and research methodologies
- Content creation and visual design
- Social media marketing strategies
- Customer engagement and relationship management
- Point-of-sale (POS) systems expertise
- Project management and time management
- Effective communication skills
- Remote collaboration tools proficiency
- Multitasking and organizational skills
- Recordkeeping and confidentiality practices
- Problem-solving abilities
- Attention to detail and adaptability
- Continuous improvement initiatives
Languages
English
Full Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Volunteer
Thrive Lifeline
03.2025 - Current
Team Member
Onezo
10.2019 - 12.2019
Bachelor of Science - Psychology And Environment
University of Toronto
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