Summary
Overview
Work History
Education
Skills
Languages
Professional References
Timeline
Generic
Yvonne Chen

Yvonne Chen

Anaheim

Summary

Operations Professional with extensive experience in luxury retail, specializing in inventory management and support for Design and Sales teams. Proven ability to maintain high standards of back-of-house and front-of-house quality. Strong teamwork skills and commitment to upholding company values.

Overview

6
6
years of professional experience

Work History

OPERATIONS

RH
Newport Beach
08.2023 - Current
  • Deliver delightful client experience aligned with RH Values
  • Support high-performing sales and Design Team through proactive inventory managements
  • Manage inventory, swatch library coordinations
  • Provide comprehensive onboarding and training new hires
  • Maintain strong accuracy organization in a fast-paced Design Gallery

OPERATIONS

Thom Browne
South Coast Plaza
03.2020 - 08.2023
  • Ensured highly organized and detail oriented Back of House
  • Always seeking opportunities to streamlining and improve store selling ceremony efficiently and effectively
  • Receiving and sending shipments, transfers via UPS, FedEx, DHL
  • Proficient in opening and closing store and POS
  • Exceeding expectations of company standards with inventory and cycle counts

SEASONAL SALES ASSISTANT

Prada
South Coast Plaza
12.2019 - 01.2020
  • Assisting Back of House with transfers, cycle counts and maintaining stock room at its expectations
  • Providing exceptional customer service when assisting front of house
  • Opening and closing POS

Education

Certification -

Empire Academy of Makeup Artistry
Costa Mesa, CA
01.2002

Skills

  • Small business development
  • Inventory management
  • New hire onboarding
  • Leadership and communication
  • Store operations
  • Detail orientation and organization
  • Customer service
  • Process streamlining
  • Quality assurance
  • Sales support
  • Team collaboration

Languages

  • Mandarin
  • English

Professional References

  • Stephanie Yang, Project Manager, Omni Home, Irvine, CA (909) 524-2062
  • Christine Dumaul, Assistant Gallery Leader, RH, 1101 Newport Center Dr, Newport Beach, CA, 92660, (714) 785-1861
  • Eric Lim, Selling Supervisor, Loewe SCP, 3333 Bristol St, Costa Mesa, CA, 92626, (949) 870-0879

Timeline

OPERATIONS

RH
08.2023 - Current

OPERATIONS

Thom Browne
03.2020 - 08.2023

SEASONAL SALES ASSISTANT

Prada
12.2019 - 01.2020

Certification -

Empire Academy of Makeup Artistry
Yvonne Chen