YVONNE CASTILLO
Palm Desert
Summary
Compassionate phlebotomist with expertise in blood collection and specimen documentation. Recognized for delivering empathetic patient care while adhering to strict safety protocols and training team members on phlebotomy techniques.
Healthcare professional prepared for role in phlebotomy with strong foundation in patient care and specimen collection. Proven track record of handling blood draws and maintaining high standards of hygiene. Known for excellent teamwork and ability to adapt to changing clinical needs, ensuring consistent results and patient satisfaction.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Inpatient Phlebotomist/CPT
Eisenhower Medical Center
Rancho Mirage, CA
11.2023 - Current
- Collected blood samples efficiently while adhering to safety protocols and infection control measures.
- Ensured accurate labeling and documentation of specimens for laboratory analysis.
- Maintained patient comfort through effective communication and empathetic care during procedures.
- Assisted in training new staff on phlebotomy techniques and best practices for patient interactions.
Medical Assistant/CPT
Executive Urgent Care
Indian Wells, CA
05.2023 - 06.2023
- Assisted in patient intake procedures, ensuring accurate data entry and efficient processing.
- Prepared examination rooms, maintaining cleanliness and organization to support clinical staff.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Laundry Attendant
Residence Inn Marriott
Palm Desert, CA
06.2017 - 06.2023
- Collaborated with housekeeping staff to fulfill linen requirements for guest rooms promptly.
- Sorted, washed, dried, and folded linens and guest clothing with attention to detail.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
Room Attendant
Westin Desert Willow Villas
Palm Desert, CA
06.2016 - 06.2017
- Cleaned and sanitized guest rooms to ensure high standards of cleanliness and comfort.
- Managed inventory of cleaning supplies, maintaining adequate stock levels for operational efficiency.
- Assisted in training new staff on proper cleaning protocols and room setup procedures.
- Responded promptly to guest requests, enhancing overall satisfaction with service quality.
Education
Medical Assistant - Medical Assistant
US Career Institute
Fort Collins, CONHA - Phlebotomy
Phlebotomy Training Specialist
Palm Desert, CA01-2023
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- Butterfly needle technique
- Sample and specimen collection
- Venipuncture expertise
Certification
- Certified CPT, NHA - 03/2025
- Licensed CPT - 06/2025
Timeline
Inpatient Phlebotomist/CPT
Eisenhower Medical Center
11.2023 - Current
Medical Assistant/CPT
Executive Urgent Care
05.2023 - 06.2023
Laundry Attendant
Residence Inn Marriott
06.2017 - 06.2023
Room Attendant
Westin Desert Willow Villas
06.2016 - 06.2017
Medical Assistant - Medical Assistant
US Career Institute
NHA - Phlebotomy
Phlebotomy Training Specialist