Highly-motivated and compassionate employee with the desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Group Home Worker
Signature Support Services
Grande Prairie, Alberta
08.2022 - Current
Assisted with daily living activities such as bathing, dressing, grooming and meal preparation.
Participated in personal plans and team meetings to discuss individual case plans and outcomes.
Arranged appointments with healthcare professionals for medical checkups or follow up visits as needed.
Facilitated family visits by providing transportation services when necessary.
Maintained accurate records of clients' medical information and treatment plans.
Monitored medication administration schedules and administered medications as prescribed by physicians.
Conducted recreational activities such as sports, arts and crafts, music to promote overall well being of the residents.
Actively listened to residents' concerns while maintaining confidentiality at all times.
Assisted with behavior management strategies when needed for challenging behaviors.
Supervised outings to ensure safety of the residents during community events or trips.
Assessed physical conditions of the residents on a daily basis for any health-related issues or concerns.
Coordinated daily documentation for each resident by reporting care provided, responses, and disposition.
Used active listening skills and supportive diction to cultivate client rapport and open communication.
Assistant Supervisor
Blackmans Butchershop
Grande Prairie, Alberta
03.2020 - 08.2022
Collaborated with my supervisor and management to ensure a smooth workflow across the store.
Assisted in the hiring process by conducting interviews with prospective candidates.
Assisted in the development of operational policies, procedures and standards.
Performed cashier duties such as processing payments, issuing receipts and balancing cash drawers at the end of shifts.
Provided feedback on employees' performance and assisted with disciplinary action when necessary.
Coordinated daily activities and supervised staff to ensure efficiency.
Trained new staff members on company policies, procedures and job expectations.
Resolved customer complaints promptly and effectively.
Ensured safety regulations were followed at all times by employees.
Delegated daily tasks to team members to optimize group productivity.
Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Oil & Gas Office Administration
Grande Prairie Regional College
Grande Prairie, AB
04-2015
Skills
Conflict resolution
Client transportation
Recreational/Activity planning
Documentation and reporting
Case planning
Meal preparation
Personal care assistance
Certification
WJS certificate of participation
Abuse response protocol training
How to teach sexuality to individuals with developmental disabilities certificate