Yvonne Azichoba
Adminstration
Calgary,AB
Summary
Detail - oriented and people - focused professional with 5+ years of experience in property administration, tenant relations and operational management. Skilled in conflict resolution, process coordination, and record management with proven ability to build trust and deliver results in high - volume environments. Currently transitioning into Human Resources with strong transferable expertise in recruitment support, employee relations and organizational administration. Recognized for professionalism, discretion and the ability to balance people needs with organizational goals.
Overview
9
9
years of professional experience
2054
2054
years of post-secondary education
1
1
Language
Work History
Property Adminstrator
Killam Apartment REIT
11.2024 - Current
- Organized community events to promote resident engagement and foster a sense of belonging within the complex.
- Prepared recommendations for financial plans and future requirements for operating expenses.
- Conducted thorough background checks on potential tenants to maintain a safe living environment for all residents.
- Negotiated contracts with vendors, securing the best possible pricing for property services and supplies.
- Received customer requests and prepared documents related to processing returns.
- Worked closely with program manager and various departments to meet program delivery goals.
- Reviewed legal documents such as leases before execution to ensure compliance with local, state and federal regulations.
- Managed lease agreements, ensuring timely renewals and accurate documentation.
- Coordinated move-ins and move-outs to ensure smooth transitions for both new and departing tenants.
Property Administrator and Leasing Consultant
Deveraux Group of Companies
09.2024 - 11.2024
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collected rent, tracked resident payments, and recorded information in the computer system.
- Greeted clients, showed apartments, and prepared leases.
- Responded to requests and scheduled appointments for property showings.
- Distributed and followed up on tenant renewal notices.
- Utilized property management software to track leasing activity and tenant information, improving data accuracy and accessibility.
- Responded to Common Area Maintenance (CAM) inquiries.
- Coordinated appointments to show marketed properties.
Building Manager
UnitiiPm
03.2024 - 08.2024
- Ensured daily and weekly cleanliness of the building and grounds is maintained to a High Standard
- Collect and deposit all monthly rent and fee payments
- Answer and respond to all phone calls and emails within 24 hours in a professional manner
- Prepare and show available suites
- Qualify prospects and complete applications
- Prepare, complete and manage all resident move in and move out process
- Prepare and execute paperwork as well as conduct evictions as needed
- Enforce building and company rules and regulations in accordance with the RTA
- Receive and respond to maintenance, and supervise any contractors on site.
- Monitor and Maintain the integral systems at the building such as heating/water and fire alarm systems, conducting monthly safety checks as well as the annual inspections
- Provide all required reports and returns to Head Office in Established Timelines
- Engage in any educational programs by UnitiiPM
Career Break
Personal Leave
07.2022 - 03.2024
Off Site Resident Manager
First Services Residential
10.2021 - 06.2022
- Used Yardi to maintain resident database of personal information, repairs and lease agreements.
- Advertised on internet ad forums and obtained potential residents through lead generation.
- Delivered emergency 24-hour on-call service for tenants on building issues.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Conducted regular inspections of both interior and exterior of properties for damage.
- Responded to Common Area Maintenance (CAM) inquiries.
- Collected and maintained careful records of rental payments and payment dates.
- Coordinated appointments to show marketed properties.
- Communicated effectively with owners, residents, and on-site associates.
Live In Resident Manager
Boardwalk Rental Communities
11.2020 - 09.2021
- Coordinated vendors such as carpet cleaners, tilers, cable suppliers, and satellite and phone service providers.
- Screened and reviewed resident applications by completing credit and criminal background checks and verifying employment and previous rental history.
- Reported and documented maintenance requests and scheduled appropriate services.
- Provided for peaceful and safe tenant relations through complaint management and conflict resolution.
- Used Yardi to maintain resident database of personal information, repairs and lease agreements.
- Conducted property move-ins, move-outs and walk-through inspections.
- Collected, recorded and deposited monthly rents from over 411 tenants.
- Maximized rental income while minimizing expenses through effective planning and control.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
Management Trainee
Enterprise Rent-A-Car
01.2017 - 04.2019
- Gained knowledge of company policies, protocols and processes.
- Analyzed customer feedback to identify areas for improvement.
- Handled day-to-day customer or client questions via telephone or email.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Acted with integrity, honesty and knowledge to promote culture of company.
Education
Master of Arts - Masters in Industrial & Organizational Psychology
Adler University
04.2001 - 12.2026
BA (Hons) - Business and Society
York University
High School Diploma -
Columbia International College
05.2001 - 05.2012
Skills
- Employee & Client Relations
- Recruitment Coordination & Onboarding Support
- Conflict Resolution & Mediation
- Records & Document Management
- Policy & Procedures Compliance
- Communication & Stakeholder Engagement
- Time Management & Organizational Skills
- MS Office Suite Yardi
Timeline
Property Adminstrator
Killam Apartment REIT
11.2024 - Current
Property Administrator and Leasing Consultant
Deveraux Group of Companies
09.2024 - 11.2024
Building Manager
UnitiiPm
03.2024 - 08.2024
Career Break
Personal Leave
07.2022 - 03.2024
Off Site Resident Manager
First Services Residential
10.2021 - 06.2022
Live In Resident Manager
Boardwalk Rental Communities
11.2020 - 09.2021
Management Trainee
Enterprise Rent-A-Car
01.2017 - 04.2019
High School Diploma -
Columbia International College
05.2001 - 05.2012
Master of Arts - Masters in Industrial & Organizational Psychology
Adler University
04.2001 - 12.2026
BA (Hons) - Business and Society
York University
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