Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yvette Villa

Perris,CA

Summary

Displays strong interpersonal, organizational, written, and verbal communication skills. Skilled in implementing effective processes in various office environments. Possesses demonstrated leadership capabilities. Consistently surpasses performance goals.

Overview

16
16
years of professional experience

Work History

Compliance Officer

Baldwin Pacific Group
11.2024 - 01.2025
  • Company Overview: New opportunity to learn valuable skills in a Real Estate and Property Management
  • Duties for tenants such as inspect parking spaces and execute notices for parking compliance
  • Construct and deliver notices for rent
  • Provide administrative support to on-site property management when required
  • Perform general office tasks like phones, email responses, ordering office supplies and vendor receivals
  • Maintain and update office records and files
  • Coordinate and supervise holiday events for tenants
  • New opportunity to learn valuable skills in a Real Estate and Property Management
  • Advised senior management on strategic planning initiatives, incorporating compliance considerations into decision-making processes.
  • Leveraged technology solutions for efficient tracking and reporting of compliance-related activities and metrics.
  • Mitigated legal risks by proactively identifying gaps in existing policies and recommending improvements.
  • Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
  • Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.

Collateral Trade Analyst

Carrington Mortgage Holdings
05.2021 - 07.2023
  • Coordinated with multiple departments to identify and resolve discrepancies and unrecorded documentation required in collateral files
  • Provided solutions to increase production and efficiency by developing departmental training manuals for the Moderation Department
  • Decreased department expenses and avoided legal costs by curing aged and escalated issues
  • Maintained and exceeded department clearance quota of 320 exceptions per month
  • Assisted Department Manager with team building activities and events to increase employee engagement
  • Trained junior analysts in the utilization of cutting-edge analytical tools, improving overall team performance.
  • Increased client satisfaction, providing timely and accurate trade insights to support decision-making processes.

Title Analyst

Servicelink
08.2015 - 01.2019
  • Reviewed Title Policies for grammar, input and exception discrepancies to clear Title
  • Provide external reports per client expectations
  • Addressed inquiries from clients or internal staff professionally and in a timely manner
  • Resolved rejected curative issues
  • Consistently exceeded daily quota for policy review and issuance
  • Reviewed Title Commitment for accuracy for Final Title Policy
  • Searched multiple public and private land records throughout various county systems to abstract key information pertaining to specific properties.
  • Consistently met client requirements by staying current on industry trends and adapting methods accordingly.
  • Provided support to colleagues during periods of high workload, ensuring consistent service levels for clients.
  • Examined documentation such as mortgages, liens and contracts to verify factors such as property legal descriptions and restrictions.
  • Trained new staff members on industry standards and best practices, improving overall team performance.
  • Developed strong relationships with clients by maintaining open communication and providing timely updates on project progress.
  • Assisted clients in resolving complex chain-of-title issues, enabling successful real estate transactions.
  • Reduced errors in title reports by implementing a rigorous quality control process.
  • Researched ownership interests and liens on real estate properties.
  • Assisted in preparation of title insurance policies and title commitments.

Preservation Specialist

Skyhill Financial Adecco Agency
11.2014 - 07.2015
  • Monitor foreclosure properties with repairs and clearance in order for property to be sold by the bank
  • Managed an average quota of 280 preservation issues
  • Reviewed bids, violations, documents via phone, Equator, and email
  • Utilized problem-solving skills and provided effective communication to meet department goals and expectations
  • Monitored active rehabilitation requests, bids, and orders to ensure compliance and accuracy
  • Provided reports and supporting documentation to Analysts for Foreclosure Deeds regarding violations and liens
  • Completed inquiries and addressed concerns from agents, asset managers, and vendors
  • Consulted with experts in various fields to gain insight into specific material properties and their ideal preservation conditions.
  • Maintained detailed records of all preservation activities, allowing for efficient tracking of each item''s history and treatment status.

Project Assistant – Payroll Clerk

Bottom Line Utility Solutions
06.2014 - 10.2014
  • Supported Owner and Project Management team with payroll, scheduling work orders and appointments with qualifying residences in various of Counties in Southern California
  • Managed and maintained front office organization, call screening, supply ordering/pickup, service scheduling for company vehicles
  • Completed spreadsheets for inventory, billing, and appointments
  • Processed payroll for 25 employees weekly
  • Assigned various projects in water and energy conservation programs
  • Met with clients to collect survey data for bid completion
  • Followed up with vendors confirming product availability for scheduled appointments
  • Completed multiple tasks simultaneously to optimize project completion.
  • Maintained a high level of accuracy in all project documentation, ensuring consistency and clarity throughout the lifecycle of projects.
  • Handled administrative duties, filing, and errands.
  • Coordinated with vendors to ensure timely delivery of project materials, contributing to project efficiency.

Lead Assistant

Lender Processing Service
02.2009 - 10.2013
  • Assisted the Foreclosure Attorney and Client in clearing Sr
  • Issues and discrepancies in order to foreclose on residential properties
  • Assigned daily work to teammates; also assisted supervisor with priority projects
  • Searched individuals in the chain of title listed in public records and notifying respective parties of the foreclosure process
  • Filed claims with prior title offices to obtain required documentation for any discrepancies in their policies
  • Obtained title clearance by conducting diligent research for judgments, bankruptcies, tax delinquencies, foreclosure deeds, etc
  • Resolved curative matters on the Title Commitment to provide clients with clear title
  • Updated and delegated daily tasks, turnaround times and closing dates to ensure deadlines
  • Coordinated with Foreclosing Attorneys for status and disputing any inaccuracies in the foreclosure process
  • Exceeded daily quota of 45 files
  • Managed multiple projects simultaneously, prioritizing tasks to meet deadlines consistently.
  • Provided exceptional customer service when interacting with clients, addressing inquiries promptly while maintaining professionalism at all times.
  • Trained new staff members, resulting in faster onboarding and increased overall efficiency.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Volunteered to help with special projects of varying degrees of complexity.

Education

High School -

Horizon Independent Studies
Santa Ana, CA
2001

Skills

  • Adaptable, flexible
  • Attention to detail
  • Dependable
  • Innovative
  • Microsoft products are efficient
  • Multitasks and prioritizes tasks
  • Organized
  • Planning
  • Problem solving
  • Written and verbal communication

Timeline

Compliance Officer

Baldwin Pacific Group
11.2024 - 01.2025

Collateral Trade Analyst

Carrington Mortgage Holdings
05.2021 - 07.2023

Title Analyst

Servicelink
08.2015 - 01.2019

Preservation Specialist

Skyhill Financial Adecco Agency
11.2014 - 07.2015

Project Assistant – Payroll Clerk

Bottom Line Utility Solutions
06.2014 - 10.2014

Lead Assistant

Lender Processing Service
02.2009 - 10.2013

High School -

Horizon Independent Studies

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Yvette Villa