Yvette Servin
Wilmington
Summary
Sales Representative experienced in customer relationship building, negotiation tactics, and sales development. Enhanced client engagement and drove customer retention through strategic planning and effective relationship building. Consistently exceeded sales targets while fostering customer loyalty through targeted sales strategies.
Overview
13
13
years of professional experience
Work History
Sales Representative
TCI Companies
Fontana, CA
03.2015 - 09.2025
- Developed and delivered persuasive sales presentations to exceed client expectations.
- Cultivated strong relationships with clients to enhance customer satisfaction and loyalty.
- Analyzed market trends to identify new sales opportunities and inform strategic planning.
- Collaborated with cross-functional teams to streamline order fulfillment processes and improve efficiency.
- Orchestrated targeted outreach initiatives to engage potential clients through cold calling. Led efforts to cultivate relationships with prospects by utilizing effective cold calling techniques. Managed outreach strategies to enhance client engagement and lead generation.
- Assisted in managing commercial finance processes to support organizational goals. Contributed to the evaluation of financial data to aid decision-making. Provided support in monitoring budgets and financial performance.
- Facilitated contract negotiations to secure favorable terms and conditions.
- Assisted in coordinating team activities and tasks to meet project deadlines. Supported team members in achieving project goals and collaborating effectively. Facilitated communication within teams to enhance productivity and morale.
- Demonstrated comprehensive mechanical expertise in commercial truck systems and components.
Property Administrator
Haven Realty Capital
El Segundo, CA
01.2013 - 02.2015
- Managed property operations, ensuring compliance with regulations and company policies.
- Oversaw tenant relations, addressing concerns and maintaining high satisfaction levels.
- Coordinated lease administration processes, streamlining documentation and approval workflows.
- Developed and implemented maintenance schedules to enhance property functionality and aesthetics.
Education
Associate of Science - Psychology
California State University Northridge
Northridge, CA06-2012
Skills
- Product and service sales
- Client relations
- Relationship development
- Sales development
- Networking
- Needs assessment
- Sales closure
- Sales growth
- Product sales
- Sales forecasting
- Negotiation tactics
- CRM proficiency
- Upselling techniques
- Customer assessment
- Sales strategy
- Customer relations
- Client engagement
- Sales techniques
- Experience enhancement
- Customer experience
- Client interaction
- Digital marketing
- Network development
- Product demonstration
- Team management
Languages
English
Spanish
Timeline
Sales Representative
TCI Companies
03.2015 - 09.2025
Property Administrator
Haven Realty Capital
01.2013 - 02.2015
Associate of Science - Psychology
California State University Northridge