Yvette Ross
Salida
Summary
Energetic Worker with top-notch relationship-building, sales and money-handling abilities. Multitasks smoothly to handle customer and staff needs. Reliable in maintaining accuracy and flawless execution.
Overview
5
5
years of professional experience
Work History
Bank Teller
Wells Fargo
12.2024 - Current
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Supervisor
Bath and Body Works, Limited Brands
11.2023 - 07.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Team Leader Manager
Target
09.2020 - 04.2022
- Led employee relations through effective communication, coaching, training and development.
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Completed daily paperwork and computer entry of sales data as established by management.
- Answered questions about store policies and addressed customer concerns.
- Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
- Controlled store inventory and reviewed cash handling and operations reports.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Education
No Degree -
Cristo Rey San Jose Jesuit High School
Associate - Business Administration And Management
Modesto Junior College
Modesto, CA04-2026
High School Diploma -
Manteca High School
05.2020
Skills
- Professionalism and courtesy
- Money handling
- Typing accuracy
- Building rapport
- Call handling
- Customer service
- Driven work ethic
- Management
- Decision-making
Languages
Spanish
Native or Bilingual
Timeline
Bank Teller
Wells Fargo
12.2024 - Current
Supervisor
Bath and Body Works, Limited Brands
11.2023 - 07.2025
Team Leader Manager
Target
09.2020 - 04.2022
No Degree -
Cristo Rey San Jose Jesuit High School
Associate - Business Administration And Management
Modesto Junior College
High School Diploma -
Manteca High School
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