Yvette Rodriguez
Laguna Niguel,CA
Summary
Empathetic professional with hands-on experience providing quality psychological services to adults. Skilled in identifying mental health and emotional issues. Observant individual with excellent interpersonal and communication skills builds meaningful relationships with clients and families. Experienced in working with clients from diverse cultural and religious backgrounds.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Psychiatric Technician
Nsight Mental Healthcare
01.2024 - 10.2024
- Monitored patient behavior and mental state to ensure safety and well-being.
- Documented patient progress and reported changes to healthcare professionals promptly.
- Applied interventions with clients wanting to leave against medical advice (AMA).
- Reduced incidents of aggressive behavior by implementing de-escalation techniques.
Mental Health Technician
AMFM Healthcare
08.2020 - 12.2023
- Coordinated with mental health professionals to provide integrated patient care and limit diversion.
- Meticulously documented client progress while ensuring confidentiality of information.
- Administered medications to manage symptoms, observing effects on clients closely.
- Implemented de-escalation techniques and limit-setting practices to encourage patient compliance.
- Assisted patients during meals, daily living activities, and transfers for improved security.
- Ensured adherence to HIPAA regulations by safeguarding patient confidentiality.
Processing Department Manager
1st Premier
05.2018 - 07.2020
- Directed departmental operations with a focus on compliance with company policies.
- Scheduled resources effectively to address operational demands.
Loan Processor / Administrative Assistant
Capital Home
03.2014 - 04.2018
- Reviewed financial documents for accuracy, identifying discrepancies and resolving issues promptly.
- Set up and completed loan submission packages.
- Assisted loan officers with origination and closing processes to fastrack procedures and promote teamwork.
- Strengthened relationships with clients through consistent follow-up calls and personalized attention to their needs.
- Handled any conditions sent from underwriting departments.
- Contributed to departmental goals by meeting or exceeding monthly quotas for loan approvals and fundings.
Education
Associates - Criminal Justice
Long Beach City College
Long Beach, CA06.1996
Skills
- EMR Systems
- HIPAA Regulations
- Admitting and Discharging
- Activities of Daily Living (ADL) Assistance
- Team Meetings
- Dispense Medicines
- Lead Activities
Certification
- First Aid/CPR Certified
Languages
Spanish
Native or Bilingual
Timeline
Psychiatric Technician
Nsight Mental Healthcare
01.2024 - 10.2024
Mental Health Technician
AMFM Healthcare
08.2020 - 12.2023
Processing Department Manager
1st Premier
05.2018 - 07.2020
Loan Processor / Administrative Assistant
Capital Home
03.2014 - 04.2018
Associates - Criminal Justice
Long Beach City College
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