Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Yvette Rodriguez

San Jose

Summary

Dynamic barista trainer with extensive experience at Starbucks, excelling in customer service and team collaboration. Proven ability to enhance training programs and elevate employee performance. Skilled in cash handling and problem-solving, ensuring operational excellence and customer satisfaction. Committed to fostering a productive and safe work environment.

Overview

4
4
years of professional experience

Work History

Barista Trainer

Starbucks
San Jose
08.2022 - Current
  • Demonstrated safe working environment protocols while instructing baristas on how to properly operate espresso machines, grinders, brewers.
  • Monitored, evaluated and recorded training activities or program effectiveness.
  • Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
  • Evaluated employee progress throughout the course of their training program.

Barista

Starbucks
San Jose
06.2021 - Current
  • Worked effectively in team environments to make the workplace more productive.
  • Followed health, safety and sanitation guidelines to pass state inspections.
  • Managed cash register and processed transactions with accuracy and integrity.
  • Addressed and resolved customer concerns to maintain brand loyalty.

Education

High School Diploma -

Silver Creek High School
San Jose, CA
06-2023

Skills

  • Customer service
  • Communication skills
  • Time management
  • Team player
  • Cash handling
  • Problem-solving skills
  • multi-tasking
  • bilingual

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Barista Trainer

Starbucks
08.2022 - Current

Barista

Starbucks
06.2021 - Current

High School Diploma -

Silver Creek High School

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Yvette Rodriguez