Yvette Perez
Visalia,CA
Summary
Results-driven Medical Biller with extensive experience at Mineral King Radiological Medical Group Inc. Skilled in claims processing and patient billing, ensuring HIPAA compliance and accurate charge submissions. Proven ability to mentor teams and enhance customer service, contributing to improved operational efficiency and patient satisfaction.
Overview
9
9
years of professional experience
Work History
Medical Biller
Mineral King Radiological Medical Group Inc.
03.2017 - Current
- Filed and updated patient information and medical records.
- Prepared billing statements for patients and verified correct diagnostic coding.
- Collected payments and applied to patient accounts.
- Delivered timely and accurate charge submissions.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Accurately entered patient demographic and billing information in billing system to enable tracking history and maintain accurate records.
- Posted payments and collections on regular basis.
- Verified insurance of patients to determine eligibility.
- Verified accuracy of accounts payable payments, resulting in a reduction in payment errors and check reissues.
Head Cashier
Lowes Home Improvment
11.2015 - 02.2017
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Resolved escalated customer disputes with special actions such as discounts.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Led cashiers and associates in providing thoughtful customer service.
Education
High School Diploma -
Redwood High School
Visalia, CA06-2008
Skills
- Payment posting
- Clerical support
- Patient billing
- HIPAA compliance
- Teamwork and collaboration
- Customer service
- Multitasking and organization
- Claims processing
- Medical terminology
- Billing codes
- CMS-1500 billing forms
- CPT code modifiers
Languages
Spanish
Native or Bilingual
Timeline
Medical Biller
Mineral King Radiological Medical Group Inc.
03.2017 - Current
Head Cashier
Lowes Home Improvment
11.2015 - 02.2017
High School Diploma -
Redwood High School
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