YVETTE NKUNDABANTU
Surrey,BC
Summary
As Cleaning Captain, led teams in providing top-notch cleaning services to a variety of commercial establishments. Showcased strong leadership and organizational skills while ensuring adherence to industry standards and safety protocols. Demonstrated ability to improve efficiency, reduce waste, and deliver high-quality results. Proven track record in training staff, managing supplies, and contributing to client satisfaction.
Overview
10
10
years of professional experience
Work History
Cleaning Captain
SFU University
Burnaby, British Columbia
06.2023 - 07.2024
- Identified areas that need improvement in terms of cleanliness and worked with staff members to implement solutions.
- Attended weekly meetings with supervisors from other departments to discuss progress on cleaning projects.
- Performed hands-on duties such as sweeping, mopping, dusting, vacuuming, and scrubbing floors, as required.
- Conducted regular inspections of work areas to ensure quality standards were met.
- Resolved conflicts between employees in a professional manner.
- Coordinated with other departments to provide seamless service delivery.
- Created detailed reports on cleaning activities for management review.
- Assessed customer feedback regarding cleanliness and took appropriate corrective action when necessary.
- Implemented innovative ways of streamlining processes while maintaining high standards of cleanliness.
- Worked closely with suppliers to source eco-friendly products that are cost effective yet maintain high quality results.
Cleaning Crew Member
Best Kenya
Nairobi, Casarani
01.2015 - 03.2023
- Transported waste to designated disposal sites according to safety protocols.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Washed dishes by hand or loaded dishwashers for washing.
- Emptied trash cans and replaced liners.
Education
High School Diploma -
KALEMI SECONDARY SCHOOL
CONGO07-2000
Skills
- Organizational abilities
- Health and Safety Regulations
- Stress Tolerance
- Sanitization techniques
- Professional Appearance
- Task Delegation
References
References available upon request.
Timeline
Cleaning Captain
SFU University
06.2023 - 07.2024
Cleaning Crew Member
Best Kenya
01.2015 - 03.2023
High School Diploma -
KALEMI SECONDARY SCHOOL
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