YVETTE NKUNDABANTU
Surrey,BC
Summary
As Cleaning Captain, led teams in providing top-notch cleaning services to a variety of commercial establishments. Showcased strong leadership and organizational skills while ensuring adherence to industry standards and safety protocols. Demonstrated ability to improve efficiency, reduce waste, and deliver high-quality results. Proven track record in training staff, managing supplies, and contributing to client satisfaction.
Overview
10
10
years of professional experience
Work History
Cleaning Captain
SFU University
Burnaby , British Columbia
2023.06 - 2024.07
- Identified areas that need improvement in terms of cleanliness and worked with staff members to implement solutions.
- Attended weekly meetings with supervisors from other departments to discuss progress on cleaning projects.
- Performed hands-on duties such as sweeping, mopping, dusting, vacuuming, and scrubbing floors, as required.
- Conducted regular inspections of work areas to ensure quality standards were met.
- Resolved conflicts between employees in a professional manner.
- Coordinated with other departments to provide seamless service delivery.
- Created detailed reports on cleaning activities for management review.
- Assessed customer feedback regarding cleanliness and took appropriate corrective action when necessary.
- Implemented innovative ways of streamlining processes while maintaining high standards of cleanliness.
- Worked closely with suppliers to source eco-friendly products that are cost effective yet maintain high quality results.
Cleaning Crew Member
Best Kenya
Nairobi , Casarani
2015.01 - 2023.03
- Transported waste to designated disposal sites according to safety protocols.
- Sanitized all restroom fixtures including sinks, toilets, urinals, mirrors, walls and floors.
- Washed dishes by hand or loaded dishwashers for washing.
- Emptied trash cans and replaced liners.
Education
High School Diploma -
KALEMI SECONDARY SCHOOL
CONGO2000-07
Skills
- Organizational abilities
- Health and Safety Regulations
- Stress Tolerance
- Sanitization techniques
- Professional Appearance
- Task Delegation
References
References available upon request.
Timeline
Cleaning Captain
SFU University
2023.06 - 2024.07
Cleaning Crew Member
Best Kenya
2015.01 - 2023.03
High School Diploma -
KALEMI SECONDARY SCHOOL
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