Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
Generic

Yvette Mbungira

Toronto,Canada

Summary

To obtain employment with the opportunity for job training, skills enhancement with the goal of personal and professional development

Excellent organizational and time management skills Positive and outgoing personality, able to work well alone or in a team atmosphere Able to take initiative, a quick learner and adapts to change Courteous and respectful of others with a strong customer service focus Demonstrated problem-solving and conflict resolution skills Excellent Communication Skills Problem-Solving and Critical Thinking Strong Work Ethic Long-Term Care Hospital Bilingual: English and French MS Office: Word, Excel, PowerPoint

Compassionate Personal Support Worker with experience in providing care to individuals with disabilities, chronic illnesses and cognitive impairment. Strengths include listening skills, empathy and patience, combined with practical knowledge of personal hygiene assistance, meal preparation and housekeeping tasks. Have made significant impact by improving patient quality of life through personalized care plans and fostering meaningful relationships.

Dependable professional with excellent organization skills demonstrated through history of managing client daily activities, appointments and medication needs. Well-versed in administering medication and monitoring nutrition. Trusted to oversee patients in challenging medical states.

Sympathtic personal care aide with several years of experience supporting patients with activities of daily living. Professional and clear communicator when instructing and assisting patients as well as when reporting information to healthcare team and supervisors.

Overview

3
3
years of professional experience

Work History

General Laborer

Fgf brands
Toronto, ON
07.2024 - 08.2024
  • Loaded and unloaded daily material shipments, keeping products organized and secure to prevent damage and optimize handling.
  • Performed regular servicing and preventive maintenance on assigned equipment.
  • Prepared items for transportation installing bracing, padding and strapping to prevent damage.
  • Worked productively as lead or helping team member to drive customer satisfaction.

Cashier

Rewe Supermarket
Frankfurt, Germany
04.2023 - 06.2023
  • Company Overview: Frankfurt, Germany
  • Operated cash register, handled cash, credit and debit transactions efficiently
  • Provided excellent customer service, addressing customer inquiries and resolving issues
  • Processed returns and exchanges, adhering to store policies
  • Assisted with stocking shelves and maintaining store cleanliness
  • Ensured compliance with all safety and security policies
  • Frankfurt, Germany

PSW

CHuK
Kigali,Rwanda , Rwanda
03.2021 - 05.2023
  • Performed errands such as grocery shopping or picking up prescriptions for the client.
  • Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
  • Provided personal care assistance and support to clients, including bathing, dressing, grooming, toileting and mobility.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Provided emotional support to clients while encouraging independence.
  • Monitored clients' activity levels and helped prevent sedentary behavior.
  • Supported bathing, dressing and personal care needs.
  • Maintained a clean and safe environment for the client by performing light housekeeping duties.
  • Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
  • Examined and treated patient lacerations, contusions, and physical symptoms and referred patients to other medical professionals.
  • Facilitated communication between patient's family members regarding any changes in patient's condition.
  • Partnered with registered nurses and physiotherapists to provide care to patients.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
  • Encouraged residents to participate in activities of daily living to enhance personal dignity.
  • Laundered clothing and bedding to prevent infection.
  • Contributed to case reviews of client status and progress.
  • Assisted with meal planning to meet nutritional plans.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Drove clients to shop for groceries, attend doctor appointments and run errands.
  • Monitored changes in the client's condition and reported any concerns immediately to supervisor or physician.
  • Administered medications as prescribed by physician following all safety guidelines.
  • Provided companionship by engaging in conversations with patients about current events or past experiences.
  • Initiated recreational activities that were enjoyable yet beneficial to the patient's health.
  • Maintained detailed records of services performed on clients.
  • Collaborated with other healthcare professionals such as nurses, physicians and social workers to develop comprehensive treatment plans.
  • Respected privacy of all patients at all times while providing quality care services.
  • Drove clients to doctors' appointments and social outings.

Education

Personal support Worker -

Peak College
05.2024

High school certificate -

Ramstein High school
02.2023

High school certificate -

Excel High School
12.2020

Associate of Applied Science - Nursing

Taie International Institution
Toronto, ON
01-2018

Some College (No Degree) - Nursing Practice

International School of Belgium
Belgium,Brussels

Some College (No Degree) - Nursing Practice

German Academy Language School Berlin Wittenbergpl
Berlin, Germany

Skills

  • Personal care
  • Ability to follow care plans
  • Emotional support
  • Team collaboration
  • Customer service
  • Safety compliance
  • Nutrition support
  • Toileting support
  • Personal hygiene assistance
  • Mobility assistance
  • Adaptable approach
  • Dependable and responsible
  • Direct patient care
  • Respectful and compassionate
  • Safety awareness
  • First aid and safety
  • Special needs care

References

References upon Request

Languages

  • English, Proficient
  • French, Proficient

Timeline

General Laborer

Fgf brands
07.2024 - 08.2024

Cashier

Rewe Supermarket
04.2023 - 06.2023

PSW

CHuK
03.2021 - 05.2023

Personal support Worker -

Peak College

High school certificate -

Ramstein High school

High school certificate -

Excel High School

Associate of Applied Science - Nursing

Taie International Institution

Some College (No Degree) - Nursing Practice

International School of Belgium

Some College (No Degree) - Nursing Practice

German Academy Language School Berlin Wittenbergpl
Yvette Mbungira