Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yvette Gomez

Menifee

Summary

Dedicated healthcare professional skilled in managing medical records and ensuring compliance with regulatory standards. Proven ability to maintain data integrity in electronic health systems while delivering exceptional customer service and support to patients and staff.

Overview

10
10
years of professional experience

Work History

Medical Records Technician

Encompass Health
02.2022 - 05.2026
  • Managed patient health information and medical records, ensuring accuracy and regulatory compliance to uphold quality standards.
  • Maintained electronic health record systems to uphold data integrity and accessibility.
  • Audited records for completeness, ensuring adherence to regulatory standards.
  • Conducted quality checks on medical chart entries to ensure data accuracy and completeness, reinforcing trust in patient records.
  • Collaborated with healthcare staff to resolve discrepancies in medical records efficiently.
  • Retrieved archived records upon request from authorized personnel or departments.
  • Protected confidentiality of all medical information in compliance with HIPAA regulations.
  • Provided respectful assistance to patients, staff, and insurance representatives to enhance communication and support.

Receptionist

Encompass Health
11.2019 - 02.2022
  • Greeted patients and visitors with professionalism and warmth, enhancing first impressions.
  • Managed incoming calls, recorded messages, and directed calls to appropriate recipients.
  • Coordinated communication between patients and healthcare staff, facilitating seamless operations.
  • Resolved patient inquiries promptly, effectively addressing concerns to enhance patient satisfaction.
  • Maintained organized reception area, ensuring cleanliness and accessibility at all times.
  • Collaborated with team members to streamline front desk operations, contributing to overall efficiency.
  • Provided administrative support to staff, including typing letters and managing documents.

Schedule Coordinator

Macy's
Temecula
05.2016 - 07.2019
  • Coordinated employee schedules to ensure sufficient staffing across various departments.
  • Streamlined scheduling processes by coordinating interdepartmental communications.
  • Utilized scheduling software for efficient tracking and adjustment of staff availability.
  • Improved customer experience at Macy's through clear communication with departments.
  • Developed and tracked project plans to ensure timely completion of all tasks.

Education

Some College (No Degree) -

Rice University
Houston, TX
05-2026

Skills

  • Medical records management
  • Patient confidentiality
  • Records organization
  • Document scanning
  • Data entry
  • Quality assurance
  • Attention to detail
  • Time management
  • Effective communication

Languages

Spanish
Limited

Timeline

Medical Records Technician

Encompass Health
02.2022 - 05.2026

Receptionist

Encompass Health
11.2019 - 02.2022

Schedule Coordinator

Macy's
05.2016 - 07.2019

Some College (No Degree) -

Rice University
Yvette Gomez