Yves Romanic Ngaha Siakam
Yaoundé,Cameroon
Summary
Dedicated professional with proven expertise in housekeeping and home support, honed at Djeniff Hotel and in private homes. Excelled in enhancing client comfort and cleanliness standards, showcasing excellent interpersonal skills and a caring approach. Adept in laundry techniques and maintaining organized environments, consistently achieving tasks efficiently to meet client needs.
Overview
4
4
years of professional experience
Work History
Housekeeping and Laundry Attendant
Djeniff Hotel
03.2023 - Current
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Sanitized all kitchen surfaces, wiped down cabinets, swept and mopped floors
- Demonstrated flexibility with scheduling, often taking on additional shifts or extending hours when needed to ensure completion of tasks.
- Contributed to a positive work environment through effective communication and teamwork among housekeeping staff.
- Raised cleanliness standards in guest rooms by routinely inspecting completed work for quality assurance purposes.
- Ensured timely room availability for incoming guests by efficiently completing housekeeping tasks within allotted time frames.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Washed and put away kitchen dishes, utensils and glassware.
Home Support Worker
Private Home
01.2021 - 04.2023
- Developed trusting relationships with clients, establishing rapport and kind communication.
- Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
- Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
- Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.
- Assisted disabled clients to support independence and well-being.
- Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
Education
High School Diploma -
Collège Saint Charles Borromée
Yaoundé06-2021
Skills
- Excellent Interpersonal Skill
- Good writing and speaking skill
- Very emphatic and caring
- Good at providing home care services
- Mopping and Cleaning Techniques
- Laundry expertise
- Initiative-taking
- Supply chain management
Languages
French
Native or Bilingual
English
Full Professional
Timeline
Housekeeping and Laundry Attendant
Djeniff Hotel
03.2023 - Current
Home Support Worker
Private Home
01.2021 - 04.2023
High School Diploma -
Collège Saint Charles Borromée
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