Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
Work History
Backend Web Developer
ClearTech
Paris
05.2024 - 05.2025
Assisted with debugging complex problems within an application environment.
Provided support to other teams during the development process when needed.
Integrated third party APIs into existing applications to extend functionality.
Developed and maintained web applications using PHP, HTML and CSS, JavaScript, JQuery, AJAX and MySQL.
Administrative Assistant
ADN
Ottawa, ON
09.2022 - 04.2024
Conducted research on various topics as requested by management.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Scheduled appointments between clients and customers and internal staff members.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Compiled data from various sources into organized reports for review by management team.
Customer Service Representative
Imagine Monet
Ottawa, ON
06.2022 - 09.2022
Answered customer inquiries and provided accurate information regarding products and services.
Provided excellent customer service to resolve customer complaints in a timely manner.
Conducted regular follow-up calls with customers after resolving their issues.
Maintained a high level of professionalism when dealing with difficult customers.
Maintained detailed records of customer interactions, transactions and comments for future reference.
Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Cashier
Ernest
Gatineau, QC
12.2021 - 04.2022
Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Provided excellent customer service while promoting loyalty programs to increase sales potential.
Organized promotional displays or arrange merchandise on counters or tables to promote sales.
Greeted customers and answered any questions they had about the store's products and services.
Balanced daily transactions on a computerized point-of-sale system.
Issued receipts, refunds, credits or change due to customers.
Deli Clerk
Metro
Ottawa, ON
07.2021 - 11.2021
Worked collaboratively with other staff members to ensure efficient operation of the store operations during peak hours of business activity.
Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
Greeted customers in a friendly and professional manner.
Utilized point-of-sale system to process payments from customers.
Provided accurate pricing information when requested by customers.
Education
Bachelor of Information Technology - Network Technology