Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yves-nick Volmar

Ottawa,ON

Summary

Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

14
14
years of professional experience

Work History

Store Attendant

walmart canada
Ottawa, ON
08.2019 - 07.2021
  • Assisted customer by locating items, processing payments and carrying out heavy purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Performed inventory control, such as counting and stocking merchandise.
  • Assisted customers by answering questions and fulfilling requests.

Security Guard

ASAP Secured
Ottawa, ON
09.2016 - 11.2018
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Customer Service Call Center Representative

Gabriel pizza
05.2014 - 08.2016
  • Documented and detailed calls and complaints using call center's CRM database.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.

• Used strong interpersonal skills to communicate via phone

Mover

BJ Scharf moving
Ottawa, ON
05.2014 - 08.2016
  • Moved furniture and boxes using utility dolly and truck ramp.
  • Arranged items at destination according to customer requests and instructions.
  • Strapped items down over protective padding to secure throughout transportation.
  • Loaded and unloaded, received and review accuracy of deliveries and placed stock items as required in appropriate location

Security Guard

Securitas
Ottawa, ON
06.2011 - 10.2014
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Packer

Metro Gatineau
Gatineau, QC
06.2008 - 01.2010

Sorted items received, stocked storage areas, shelves Ensured storage was clear of debris

Stocked shelves and replenished store areas

Helped client to pack their groceries

Education

High School Diploma -

École Secondaire Publique Louis-Riel
Gloucester, ON
06.2010

Skills

  • Customer Relations
  • Inventory Stocking
  • Feedback Acceptance
  • Work Task Prioritization
  • Calm and Professional Under Pressure
  • Upselling Products and Services
  • Data Entry and Maintenance
  • Upbeat and Positive Personality

Timeline

Store Attendant

walmart canada
08.2019 - 07.2021

Security Guard

ASAP Secured
09.2016 - 11.2018

Customer Service Call Center Representative

Gabriel pizza
05.2014 - 08.2016

Mover

BJ Scharf moving
05.2014 - 08.2016

Security Guard

Securitas
06.2011 - 10.2014

Packer

Metro Gatineau
06.2008 - 01.2010

High School Diploma -

École Secondaire Publique Louis-Riel
Yves-nick Volmar