Yvan Loic Aka Okumo
Calgary ,Canada
Summary
Trustworthy and compassionate public service professional. Dedicated and quick to learn and works well in stressful situations. Looking to meld a great education with the experience of working for an organization committed to serving people. Caring Community Support Worker knowledgeable about providing behavioral support, managing intakes and turning over rooms for new residents. Versatile and hardworking with a superior work ethic. Looking for a long-term position with room for growth. Reliable direct care worker capable of supporting residents dealing with Complex needs. Good communication, organizational and time management abilities.
Overview
10
10
years of professional experience
1
1
Certificate
Work History
Community Support Team/ On-call Supervisor/Relief Team Leader
Calgary Scope Society
Calgary , Alberta
01.2019 - Current
- Provide emotional support while with residents to develop long term plans and goals
- Communicate with individuals of all ethnic and cultural backgrounds daily
- Address issues immediately and worked with other stakeholders to find the most effective solutions available
- Supervise residents within the facility and on community outings
- Conduct resident checks during the day hours
- Monitor client medications and adherence to individual treatment plans
- Able to Identify behaviors of concern and implement support plans
- Assist and support individuals to access and participate in the community in a meaningful way
- Assist individuals in the development of social skills and meaningful relationships
- Be aware of and adhere to established policies, practices and operational protocols
- Assist in or provide support in personal care routines such as bathing, dressing, and grooming when needed
- Helped clients manage and reach individual goals, supporting independent progression and social skills.
- Kept clients engaged in social networks and communities for personal health and growth.
- Promoted community integration by providing extensive physical, emotional and social support.
- Evaluated client progress toward established annual and quarterly goals.
- Coached employees through day-to-day work and complex problems.
- Tracked and documented metrics, and evaluated trends.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
- Transported individuals to events and activities, medical appointments and shopping trips.
- Consulted with supervisors to assess cases and plan strategies for enhancing care.
- Provided leadership, guidance and support to staff members.
Supported Living Specialist
Canadian Mental health association
Calgary , Alberta
10.2023 - Current
- Excellent communication skills, both verbal and written.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Cultivated interpersonal skills by building positive relationships with others.
Ultra complex needs (Housing Support Practitioner)
Vecova
Calgary , Alberta
09.2023 - Current
- Worked well in a team setting, providing support and guidance.
- Enhanced patient well-being by providing empathetic and compassionate support in daily activities.
- Reduced patient anxiety through active listening, problem-solving, and crisis intervention techniques.
- Improved patient outcomes with accurate documentation of mental health symptoms and progress.
- Facilitated therapeutic group sessions for increased social interaction and skill development.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Supported patients in achieving personal goals through goal-setting exercises and step-by-step guidance.
- Promoted a safe environment for patients by monitoring behaviors and implementing safety protocols when necessary.
Family Support Worker/ Personal Family worker
Private Home
09.2018 - 07.2022
- Plan, promote and manage parent workshops on assisting children in attaining academic success
- Introduce students to concepts in algebra and reading to encourage the recall of educational content
- Use interactive visuals and static worksheets to teach Client algebra and writing techniques
- Conduct feasibility studies and recommend actions for proposed projects
- Develop and implement a variety of innovative policies and strategies to promote client self-sufficiency
- Address and resolve neighborhood problems and complaints in a tactful and timely manner
- Address issues immediately and worked with other stakeholders to find the most effective solutions available
- Direct client service with an emphasis on reducing dependency on public assistance and increasing client self-sufficiency
- Prepare weekly written and oral reports about community service programs.
Community Support Worker(practicuum)
Developmental Disabilities Resource Centre of Calgary
01.2018 - 04.2018
- Gathered information and filed reports to resolve complaints
- Planned and hosted on- and off-campus community service activities
- Publicized community services to maintain positive public relations with community members
- Provided emotional support while with residents to develop long term plans and goals
- Prepared weekly written and oral reports about community service programs
- Worked with leadership staff and special committees to define volunteer mission and set standards
- Conducted competency-based, interactive interviews to identify client needs
- Assessed clients' work readiness, made referrals and coached clients on job searches
- Maintained the organization's social media accounts and websites, adding new, exciting content on a consistent basis
- Offered constructive feedback and contributed ideas at weekly staff meetings.
Residential support worker
Hospital jamot
02.2014 - 05.2016
- Kept work areas clean and neat
- Prepared and maintained production reports and personnel records
- Supervised and motivated staff and management
- Facilitated a smooth discharge by encouraging and reassuring clients throughout their transitions
- Directed family-centered, strengths-based, culturally competent and individualized intakes and assessments
- Developed and implemented treatment plans and modified when needed.
Education
Diploma - Disability Studies
Certified ASSIST 11 Certified CPI Applied Certified CPI ADVANCE Trauma Informed Care Training Harm reduction training Abuse protocol training - undefined
Data Analysis
Google
Skills
- Organized
- Substance abuse expertise
- Conflict resolution
- Effective public speaker
- Microsoft Office
- Reliable
- Proven ability to work with mental health concerns, self harming behaviours and aggressive tendencies
- Medicaid understanding
- Relationship building
- Preventing Workplace Violence seminar
- Ability to confidently provide front line, face to face support to individuals with varying challenges
- Bilingual: English and French
Timeline
Supported Living Specialist
Canadian Mental health association
10.2023 - Current
Ultra complex needs (Housing Support Practitioner)
Vecova
09.2023 - Current
Community Support Team/ On-call Supervisor/Relief Team Leader
Calgary Scope Society
01.2019 - Current
Family Support Worker/ Personal Family worker
Private Home
09.2018 - 07.2022
Community Support Worker(practicuum)
Developmental Disabilities Resource Centre of Calgary
01.2018 - 04.2018
Residential support worker
Hospital jamot
02.2014 - 05.2016
Diploma - Disability Studies
Certified ASSIST 11 Certified CPI Applied Certified CPI ADVANCE Trauma Informed Care Training Harm reduction training Abuse protocol training - undefined
Data Analysis
Google
Certification
Licensed Child development worker
Certificate Number: 1144495
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