Yu Wen Wang
North York,ON
Summary
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Risk Management Senior Specialist
E.SUN Bank
Taipei, Taiwan
04.2019 - 06.2024
- Formulated Regulations and Ensuring Regular Maintenance to Ensure Compliance with External Standards
- Monitored Money Laundering and Terrorist Financing Risk Appetite, Setting Threshold Values
- Conducted Institutional Risk Assessment, Including Overseas Branches
- Conducted Anti-Money Laundering Education and Training.
Store Manager
DOJA soy milk shop
Kaohsiung, Taiwan
01.2016 - 04.2017
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Monitored inventory levels and placed orders to restock shelves.
- Established customer service standards and monitored staff compliance.
- Resolved customer complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Created weekly work schedules for store personnel.
Guide in Drug Prevention Center
Chung Cheng National University
Chia Yi, Taiwan
09.2014 - 06.2016
- Assisted visitors with directions and general information about the area.
- Greeted guests upon arrival and provided them with necessary safety instructions.
Front Desk Clerk
Lottery Retailer
Kaohsiung, Taiwan
01.2016 - 02.2016
- Greeted customers upon arrival and provided assistance with check-in or check-out procedures.
- Processed credit card, cash, and other forms of payment for guest accounts.
- Performed end-of-day closing duties such as balancing cash drawer, counting inventory items.
Server
Pizza and Pasta Resteruant
Chia Yi, Taiwan
09.2013 - 07.2015
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
Education
Post-Degree Certificate - Business Analytics
Seneca College of Applied Arts And Technology
North York, ON09-2024
Master of Science - Criminal Justice
University of Cincinnati
Ohio, USA08.2018
Bachelor of Criminology -
National Chung Cheng University
08.2017
Skills
- Training and Education
- Process Improvement
- Multitasking
- Organizational Skills
- Compliance Management
- Microsoft Software
- Effective Communication
- Logistics Coordination
- Relationship Building
- Teamwork and Collaboration
- Order Management
- Cash Handling
- Check payment processing
- Guest Relations Management
- Table Setting
- Food Delivery
Certification
- Certified Anti-Money Laundering Specialist (CAMS)
- Certified Global Sanctions Specialist (CGSS)
Timeline
Risk Management Senior Specialist
E.SUN Bank
04.2019 - 06.2024
Store Manager
DOJA soy milk shop
01.2016 - 04.2017
Front Desk Clerk
Lottery Retailer
01.2016 - 02.2016
Guide in Drug Prevention Center
Chung Cheng National University
09.2014 - 06.2016
Server
Pizza and Pasta Resteruant
09.2013 - 07.2015
Post-Degree Certificate - Business Analytics
Seneca College of Applied Arts And Technology
Master of Science - Criminal Justice
University of Cincinnati
Bachelor of Criminology -
National Chung Cheng University
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