Dedicated and highly skilled professional with a proven track record of efficiently managing emergency situations, crisis communication, and knowledge and expertise in the protocols with the emergency response teams and departments. Seeking to contribute expertise to a dynamic team at Ontario Provincial Police Department in the role of Communication operator.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Nurse Aide
Sienna Senior Living at Muskoka Shores Care Community
07.2021 - Current
Respond to critical situations such as code blue, code white, code red and even in certain cases with police officers and fire services
Take and record vital signs like blood pressure, pulse, temperature, and respiration, regularly monitoring residents’ health status
Actively respond to critical conditions of increased dementia, depression and aggressive behavior
Help residents with mobility, transfers, and positioning to prevent pressure sores and maintain comfort
Assist in administering medications under supervision of licensed nurse and assist with medication reminders
Assist residents with meals, ensuring they receive proper nutrition and hydration
Maintain accurate records of care provided, observations, and changes in residents’ conditions
Offer emotional and psychological support to residents, providing companionship, active listening, and empathetic communication
Report any changes in residents’ conditions or concerns to the registered nurse professionals
Provide care, comfort, and support to residents at the end of life, respecting their wishes and ensuring dignity and comfort
Communicate with residents’ families, providing updates on their loved one’s condition and addressing their concerns.
Care Aide
Omni Healthcare at Riverview Manor
10.2020 - 06.2021
Assist nurse aides in resident care and daily living
Provide emotional support to residents and actively respond to medical emergencies, assist in palliative care.
Licensed Security Officer (COVID 19 Emergencies)
St John Centre
06.2020 - 08.2020
Manage entry and exit points, screening individuals for adherence to safety measures and assessing any potential risks
Maintain and ensure social distancing measures, mask-wearing policies, and capacity limits to reduce the risk of virus transmission.
Licensed Security Officer (COVID 19 Emergencies)
88 Signal Security
04.2020 - 06.2020
Monitor and ensure social distancing measures, mask-wearing policies, and capacity limits to reduce the risk of virus transmission
Manage entry and exit points, screening individuals for adherence to safety measures and assessing any potential risks
Ensure that store does not become overcrowded, implementing queuing systems if necessary
Regularly patrol store to deter theft, vandalism, and ensure compliance with safety protocols
Respond to medical emergencies
Maintain clear communication with store management, colleagues, and customers to provide information on safety measures and respond to inquiries or concerns.
Licensed Security Officer
Paladin Security Services at International Village Mall
11.2018 - 06.2019
Regularly patrolling assigned areas to ensure the safety and security of people and property. This may involve using surveillance
Responding to emergencies, including security breaches, alarms, and medical situations, and taking appropriate action
Calling emergency services in the required situations of trespassing and medical emergencies
Providing CPR assistance in the emergency situations until the medical professionals arrive
Maintaining detailed logs and incident reports of security-related activities
Implementing and adhering to security policies, procedures, and protocols
Providing assistance and information to employees, visitors, and clients, while maintaining a professional and courteous demeanor
Actively deterring theft, vandalism, and other security threats through a visible security presence
Resolving conflicts and dealing with disruptive individuals in a calm and professional demeanor
Understanding and, if necessary, using appropriate levels of force according to company policies and the law
Effectively communicating with colleagues, law enforcement, and emergency services as required
Operating and monitoring security equipment, such as surveillance cameras, alarms, and access control systems.
Education
Certificate in Nursing of Personal Support Worker -
Fleming College
Peterborough, ON
04.2021
Associate Degree in Arts - Psychology
Alexander College
Burnaby, BC
12.2018
Skills
Emergency Response
Crisis Management
Emergency protocols
Knowledge of emergency codes and policies
Active listening and communication skills
Medical Terminology Knowledge
Geographical Knowledge
Computer savvy & Multitasking
Multilingual - English, Hindi, Punjabi, Urdu
Valid G Driver License
Standard First Aid CPR & AED
Security Guard and Private Investigator License
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
Urdu
Full Professional
Gujarati
Full Professional
Certification
Valid G Driver License
Genuine Persuasive Approach certificate
Standard First Aid CPR & AED
Security Guard & Private Investigator License
WHMIS
WHSA
Timeline
Nurse Aide
Sienna Senior Living at Muskoka Shores Care Community
07.2021 - Current
Care Aide
Omni Healthcare at Riverview Manor
10.2020 - 06.2021
Licensed Security Officer (COVID 19 Emergencies)
St John Centre
06.2020 - 08.2020
Licensed Security Officer (COVID 19 Emergencies)
88 Signal Security
04.2020 - 06.2020
Licensed Security Officer
Paladin Security Services at International Village Mall
11.2018 - 06.2019
Certificate in Nursing of Personal Support Worker -
Fleming College
Associate Degree in Arts - Psychology
Alexander College
Valid G Driver License
Genuine Persuasive Approach certificate
Standard First Aid CPR & AED
Security Guard & Private Investigator License
WHMIS
WHSA
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