Yuvraj Gupta
New Westminster
Summary
Dedicated and personable professional with a strong background in customer service and visitor relations. Possesses a positive attitude and energetic approach to addressing customer needs and inquiries. Proven ability to excel in fast-paced environments, leveraging strong multitasking skills and a keen eye for organization. Experienced in team collaboration and leadership, with a track record of problem-solving and delivering exceptional service. Proficient in Microsoft Word and Excel. Currently pursuing a BBA in Business, Finance and Marketing, seeking opportunities to apply skills and contribute to organizational success.
Overview
2025
2025
years of professional experience
Work History
Retail Sales Associate
Alo Yoga
11.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Summer Camp- Bike Instructor
Padalheads
05.2024 - 08.2024
- Instructed children on bike riding skills, focusing on balance, steering, and pedaling, ensuring safety by promoting helmet use and road safety rules
- Developed engaging lessons, provided progress feedback to parents, fostered a positive learning environment, and assisted with camp logistics to maintain a safe, well-organized space
- Seasonal teaching camp
Sales Associate
Shambhala Music Festival
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Brand Ambassador/ Sales Representative
Brand Momentum (RBH)
01.2023 - 10.2024
- Brand Representation: Promote brand identity and values through engaging communication and positive interactions with customers
- Sales Generation: Drive sales by demonstrating product features, benefits, and value propositions to potential customers
- Customer Engagement: Build rapport with customers, address inquiries, and provide personalized assistance to meet their needs and enhance their shopping experience
Back of the House/ Prep
Dovetail Restaurant
10.2023 - 08.2024
- Food Preparation: Execute recipes accurately and efficiently to maintain quality standards
- Kitchen Organization: Maintain cleanliness, organization, and inventory control to optimize workflow
- Safety Compliance: Ensure strict adherence to hygiene standards and food safety regulations for a clean and safe kitchen environment
Customer Service Representative
7-Eleven
07.2022 - 05.2023
- Delivered exceptional customer service by courteously addressing inquiries and suggestions
- Ensured minimal wait times by promptly answering a constant flow of customer calls
- Managed cash transactions accurately, maintained a clean store, and restocked inventory for optimal operations
Education
Bachelors - Business Administration
CAPILANO UNIVERSITY
08-2026
High School Diploma - Commerce/ Accounts
ST PETER'S COLLAGE
01.2021
Skills
- Customer Service
- Public Relations
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Microsoft 365
- Course development
- Sales
- Marketing
Languages
English
Hindi
Timeline
Retail Sales Associate
Alo Yoga
11.2024 - 01.2025
Summer Camp- Bike Instructor
Padalheads
05.2024 - 08.2024
Back of the House/ Prep
Dovetail Restaurant
10.2023 - 08.2024
Brand Ambassador/ Sales Representative
Brand Momentum (RBH)
01.2023 - 10.2024
Customer Service Representative
7-Eleven
07.2022 - 05.2023
High School Diploma - Commerce/ Accounts
ST PETER'S COLLAGE
Sales Associate
Shambhala Music Festival
Bachelors - Business Administration
CAPILANO UNIVERSITY
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