Yuvneet Kaur
Surrey,BC
Summary
Personable Office Administrator with 2+ years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
4
4
years of professional experience
Work History
Office Administrator
OK Tire
07.2022 - Current
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Optimized budget management by monitoring expenses, negotiating supplier contracts, and identifying cost-saving opportunities.
- Maximized office space utilization by maintaining a clean, organized work environment that encouraged productivity and efficiency.
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
Office Administrative Assistant
Ocean Tire
10.2021 - 06.2022
- Established administrative work procedures to track staff's daily tasks.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Assisted coworkers and staff members with special tasks on daily basis.
Customer Service Representative
Walmart
04.2020 - 09.2021
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Answered constant flow of customer calls with minimal wait times.
- Trained new personnel regarding company operations, policies and services.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
Education
Associate of Applied Science - Software Testing
Matrix College
Québec, QC07.2021
Skills
- Meeting Coordination
- Expense Reporting
- Administrative Support
- Database Entry
- Mail Handling
- Typing 38 Words Per Minute
- Expert in TWL, CSD, Orka
First Aid Lv. II
With CPR and AED Defibrillator
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Often you have to rely on intuition.
Bill Gates
Timeline
Office Administrator
OK Tire
07.2022 - Current
Office Administrative Assistant
Ocean Tire
10.2021 - 06.2022
Customer Service Representative
Walmart
04.2020 - 09.2021
Associate of Applied Science - Software Testing
Matrix College
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