Yuvika Singh
Summary
Dynamic and goal-oriented Sales Associate at Zara, adept at enhancing customer engagement and loyalty through exceptional service and effective problem-solving. Proven ability to manage cash transactions accurately while maintaining a calm demeanor in high-pressure situations. Experienced in teamwork and collaboration, with a strong commitment to punctuality and organizational skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Sales Associate
Zara
04.2024 - 11.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Intern
Muskurahat Foundation
07.2023 - 09.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Sorted and organized files, spreadsheets, and reports.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Coordinated volunteer efforts, effectively managing schedules, tasks and resources for optimal results.
Education
BBA - Finance
The University of Winnipeg
Winnipeg, MB03-2027
High School Diploma -
Anees School
Punjab, India05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Problem-solving
- Goal oriented
- Punctuality and commitment
Accomplishments
Successfully solved a complex business case study from the University of Melbourne, applying strategic analysis, financial modeling, and innovative solutions. Delivered actionable recommendations, demonstrating critical thinking and problem-solving skills. This accomplishment enhanced my understanding of real-world business challenges and strengthened my ability to make data-driven decisions.
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Certification
- Nail Technician,Orane International School of Beauty and Wellness - July 2024-October 2024
Timeline
Sales Associate
Zara
04.2024 - 11.2024
Intern
Muskurahat Foundation
07.2023 - 09.2023
BBA - Finance
The University of Winnipeg
High School Diploma -
Anees School
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