Yuvaraja Palaniappan
Burnaby
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Sales skills to enhance service for customers and collaborate effectively with diverse team members.
Overview
9
9
years of professional experience
Work History
Delivery Driver Representative (Temp)
Nuba Foods Vancouver
06.2023 - 04.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools also familiar with Greater Vancouver routes.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Loaded and unloaded truck and properly secured items to prevent damage for deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Regularly lift 80lbs
- Documented mileage, deliveries, pickups, customer issues and damages.
Owner/Operator Truck Driver
Hutsun Agro Foods
04.2020 - 12.2022
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Enhanced customer relations by consistently delivering shipments according to schedule and quickly addressing any concerns.
- Maximized load safety by balancing, securing and weighing products.
- Invoiced, collected monies due and settled accounts with shippers each day.
Sales/Parts Delivery Driver
Tyres 2 Go
03.2015 - 11.2019
- Operated vehicle safely in highly congested areas with no traffic violations.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Provided positive first impressions to welcome existing, new and potential customers.
- Engaged with customers to effectively build rapport and lasting relationships.
- Completed on-time deliveries by choosing best and most efficient routes.
- Delivered packages to customer doorsteps and business offices.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Achieved perfect attendance and on-time record.
Education
Associate of Arts -
Ara Institute of Canterbury
Christchurch, New Zealand2015
Skills
- Shipping and Packaging
- Order Picking and Processing
- Punctual
- Inside and Outside Sales
- Customer Relations
- Freight Operations
- Brand Loyalty
- Road Safety Knowledge
- Route Development
- Money Handling
- ERP Software Proficiency
License
Class 5 - B.C
Timeline
Delivery Driver Representative (Temp)
Nuba Foods Vancouver
06.2023 - 04.2024
Owner/Operator Truck Driver
Hutsun Agro Foods
04.2020 - 12.2022
Sales/Parts Delivery Driver
Tyres 2 Go
03.2015 - 11.2019
Associate of Arts -
Ara Institute of Canterbury
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