Summary
Overview
Work History
Education
Skills
Certification
Timeline
SoftwareDeveloper

Yuvan Mathivannan

Sales And Business Development Representative
Brampton,Canada

Summary

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Overview

4
4
years of professional experience
2021
2021
years of post-secondary education
2
2
Certifications
2
2
Languages

Work History

Sales Consultant

Bolton Honda
06.2024 - 04.2025
  • Delivered a high-quality customer experience by guiding clients through the vehicle purchasing process, identifying their needs, and recommending the best options.
  • Consistently met and exceeded monthly sales targets by building strong relationships, utilizing effective negotiation skills, and following up with leads.
  • Maintained up-to-date knowledge of Honda vehicles, promotions, and industry trends to provide accurate and compelling information to customers.
  • Prospected new clients through cold calling, follow-ups, and referrals to generate business and increase sales opportunities.
  • Conducted detailed vehicle presentations, test drives, and financing and leasing discussions to ensure customers made informed decisions.
  • Utilized TikTok, Facebook, and Kijiji to create engaging content, promote vehicles, and attract potential buyers, increasing inbound leads and showroom traffic.
  • Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.

Senior Customer Service Representative / Service Agent

Enterprise Truck Rental
07.2022 - 06.2024
  • Delivered exceptional customer service by assessing rental needs and providing tailored solutions, resulting in increased customer satisfaction and repeat business.
  • Recognized as a six-time Elite Truck Matrix Award winner for outstanding sales performance, customer satisfaction, and operational excellence.
  • Streamlined rental processes and implemented targeted upselling strategies, directly contributing to a 50% increase in reservation rates, and enhanced customer loyalty.
  • Communicated rental terms, vehicle features, and additional services clearly, enhancing customer understanding and trust.
  • Analyzed customer feedback and rental patterns to identify service improvement opportunities, implementing solutions that strengthened client relationships.
  • Mentored junior team members, contributing to their professional development and overall team success.
  • Resolved customer service issues using company processes and policies and provided updates to customers.

Door-to-Door Sales Specialist

UNICEF Canada
02.2021 - 03.2022
  • Engaged with community members in face-to-face conversations to raise awareness about UNICEF's campaigns, mission, and global initiatives.
  • Consistently met and exceeded fundraising targets by building rapport, addressing concerns, and delivering persuasive pitches.
  • Developed strong interpersonal and sales skills by adapting communication styles to connect with diverse audiences.
  • Monitored industry trends and utilized insights gained to inform more targeted approaches when interacting with potential clients during door-to-door engagements.

Education

Diploma of Business Administration - Business Administration

Humber College
Etobicoke, Canada
04-2020

Skills

Expert Communicator: Exceptional verbal and written communication skills, with the ability to engage clients, clearly present products/services, and address their needs effectively, and strong listening skills to tailor solutions and foster client relationships

Certification

OMVIC License, Certified to facilitate vehicle sales in Ontario., 06/01/24

Timeline

Sales Consultant

Bolton Honda
06.2024 - 04.2025

Senior Customer Service Representative / Service Agent

Enterprise Truck Rental
07.2022 - 06.2024

Door-to-Door Sales Specialist

UNICEF Canada
02.2021 - 03.2022

Diploma of Business Administration - Business Administration

Humber College

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Yuvan MathivannanSales And Business Development Representative