YUSUF GANIYU
Calgary,AB
Summary
Dedicated Project Lead with over 6 years of success in healthcare sector and a graduate of environmental management with a strong believe in the benefits of collaboration in a workplace, possesses excellent written and verbal communication abilities, very good people skills, Proficiency in various medical software, Microsoft Office suite and Project management tools. Overall positive outlook to life and also places emphasis on goal setting and completion. Focus on quality of work, speed and efficiency and often described as having strong organizational skills, a self-starter with demonstrable ability to function under little supervision. Energetic and passionate about business development as well as nurturing lasting workplace relationships.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Administrative Support IV
Alberta Health Services
Calgary, AB
08.2021 - Current
- Supported in training and learning of Connect Care for end users by successfully implementing and adopting clinical information system and practice changes.
- Exploited technology confidently in helping over 1000 healthcare workers understand clinical use of Connect Care as related to their roles.
- Prepared variety of written communications and reports to managers and credentialed trainers using MS Word, Outlook, Excel, PowerPoint, Visio and basic project management tools.
- Provided support to Credentialed Trainers (CT) while training end-users using curriculums designed by Senior Trainers and Clinical Informatics Education Leads to achieve target results.
- Applied Project management knowledge, advanced administrative and specialized skills in supporting complex procedures, practices and initiatives within the department.
- Prepared classrooms and assisted with managing support needed for any unexpected issues during training sessions such as technology, access or infrastructure concerns.
- Developed and maintained courteous and effective working relationships while supporting with end-user questions that arise in classrooms and also during end of class duties.
Administrative Support IV
Alberta Health Services
Calgary, AB
10.2021 - 02.2022
- Collaborated with public health and other healthcare providers in managing of Covid-19
- Conducted investigations and also reported Covid-19 cases as legislated in public health Act of Alberta
- Followed-up on confirmed, probable, and suspected Covid-19 cases, as well as their contacts
- Documented over 2000 confirmed Covid-19 cases using several software such CDOM, ACERT and Netcare
- Monitored project progress continuously with detailed scheduled reports on measurable items, such as milestones and deliverables
- Communicated proactively with team members to provide encouragement, identify problems, create solutions, and implement efficiency improvements.
- Used coordination and planning skills to achieve results according to schedule
Administrative Support II
Alberta Health Services
Calgary, AB
04.2021 - 08.2021
- Answered as many as 45 calls daily from Albertans regarding Covid-19 vaccine eligibility and offering advices on which vaccine is best for their health according to Alberta Health standards
- Provided Covid-19 vaccine information through phone to healthcare professionals and pharmacies inquiring about service access
- Used several online tools in booking minimum of 35 Covid-19 vaccine appointments daily for eligible Albertans and healthcare professionals
- Ensured fast identification of clinics in Alberta where vaccines are available according to client's locations as well as general vaccine information
- Reported feedbacks to Non-clinical managers that could help Albertans get easier access to vaccines services
- Performed duties in accordance with all applicable standards, policies and regulatory guidelines to promote safe working environment
- Maintained energy and enthusiasm in fast-paced environment
- Actively listened to Albertans' requests, confirming full understanding before addressing concerns
- Applied prior experience of other clinical software such as Clini-Net, Meditech, Genesys, Kronos, ASC and ESP in achieving target results.
Project Lead
St. Nicholas Hospital
Lagos, Nigeria
02.2017 - 01.2021
- Designed and improvised curriculums that helped newly hired health workers understood the hospital's workflow and made them adapt to their roles quickly.
- Partnered with team members to schedule patient's appointments and placed reminder calls to at least 20 patients daily and deliver exceptional hospital experience.
- Applied knowledge of project management tools, ITIL 4 foundation and Scrum frameworks to efficiently organize and carry out project tasks
- Organized more than 3000 patient files and streamlined operations to improve efficiency
- Established relationships with Medicare, Medicaid and private insurance providers to resolve billing issues effectively
- Developed and managed accurate and confidential patient records
- Set up and managed team meetings and controlled assigned projects, ensuring work performed complied with contractual requirements.
- Analyzed financial reporting systems and project schedules to proactively address potential problems and set forth contingency plans.
- Recruited, hired and supervised resources to staff project team.
- Produced quality standards, checklists, report templates and processes.
- Implemented actions to mitigate risk by developing contingency and avoidance strategies.
Technical Project Lead
Red Cross Society of Nigeria
Lagos, Nigeria
08.2015 - 05.2017
- Maintained project schedules by managing timelines and making proactive adjustments.
- Partnered with over20 project team members to identify and quickly address problems.
- Updated stakeholders and senior leaders on progress and roadblocks.
- Created clones, images, templates, snapshots, resource allocation, resource pools and system monitoring by applying subject matter expertise of VMS file system, PowerPoint, Word, Project manager software, Visio and Excel.
- Planned and arranged meetings with external organizations and individuals, enabling parties to meet and discuss project progress.
- Investigated and corrected or escalated project problems.
Education
Bachelor of Science - Environmental Management
University of Agriculture Abeokuta
Nigeria05.2019
License Certificate - Project Management
Scrum Master
04.2022
License Certificate - IT Business Analysis
ITIL 4 Foundation
04.2022
Medical Terminology: Certificate - Health Sciences
University of Pittsburgh
USA06.2021
Drugs, Drug Use, Policy And Health: Certificate - Mental Health And Addictions
University of Geneva
Switzerland05.2019
Skills
- SOFT SKILLS
- Computer savvy, good communication, organizational Knowledge, compassion, personal accountability, confidentiality, attention to detail, problem-Solving, critical thinker, adept in conflict resolution, great interpersonal skills, adaptability and flexibility
- CORE SKILL
- Connect Care, Genesys, Meditech, MS Project, Microsoft Visio, ESP, ASC, Kronos, Microsoft Windows, Triage referrals, Netcare, Basic knowledge of PMO tools and methodologies, and Desktop Troubleshooting
- Typing speed of 50 WPM
- Microsoft Office Suite , Outlook, Data Entry , Leave of Absence, Payroll, Correspondence preparation experience, Administrative Support, Proofreading ability and Telephone proficiency
- Stakeholder Relations
- System Development and Administration
- Technical Support
- Schedule Management
- Project Management
Certification
Safety Ambassador Tactical Communications - Alberta Health Services - April 2021
First Aid and CPR Level C - AED Issuing Organization Canadian Red Cross - Mar 2021
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Administrative Support IV
Alberta Health Services
10.2021 - 02.2022
Administrative Support IV
Alberta Health Services
08.2021 - Current
Administrative Support II
Alberta Health Services
04.2021 - 08.2021
Project Lead
St. Nicholas Hospital
02.2017 - 01.2021
Technical Project Lead
Red Cross Society of Nigeria
08.2015 - 05.2017
Bachelor of Science - Environmental Management
University of Agriculture Abeokuta
License Certificate - Project Management
Scrum Master
License Certificate - IT Business Analysis
ITIL 4 Foundation
Medical Terminology: Certificate - Health Sciences
University of Pittsburgh
Drugs, Drug Use, Policy And Health: Certificate - Mental Health And Addictions
University of Geneva
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