Summary
Overview
Work History
Education
Skills
Timeline
Generic

Yusuf Dyse

Stockton

Summary

Detail-oriented, next level individual applying to be a Communications Dispatcher I. Professional communicator, skilled in managing high-pressure situations with focus on accuracy, patience, and efficiency. Strong team collaborator, adaptable to changing needs and committed to achieving results. Proficient in multitasking, problem-solving, and utilizing communication technologies. Reliable and resourceful, ensuring seamless coordination and effective information flow.

Overview

14
14
years of professional experience

Work History

Amazon Courier

Amazon
06.2022 - Current
  • Delivered packages to over 1,000+ customer doorsteps and business offices in timely manner by choosing best and most efficient routes.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices, camera images, and handwritten memos.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.

Freelance Music Teacher

Self Employed
01.2013 - Current
  • Helped students develop self-esteem and life skills by fostering healthy conflict-resolution, critical thinking and communication.
  • Implemented classroom management improvements to enhance class morale and engagement.
  • Drove student learning by establishing clear classroom plans and group objectives, as well as actionable strategies to achieve each goal.

Intern / Assistant Engineer / Runner

Future History(A-List Vocalist/Artist Home Studio)
06.2017 - 09.2017
  • Sorted and organized files, and reports.
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Pre-Recording Technical Checklist & Problem Solving
  • Setting Studio Times For Multiple Artists & Producers
  • Maintaining Cleanliness of Studio and House

Front Desk Worker

Musician's Institute Library
03.2017 - 06.2017
  • Answered multi-line phone system and greeted over 100 callers enthusiastically.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Used internal software to process reservations, check-ins and check-outs.
  • Resolved guest concerns efficiently, contributing to increased customer satisfaction scores.

Sales Leader

Office Depot
03.2013 - 11.2014
  • Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
  • Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
  • Negotiated contracts with service providers and customers to achieve profitability goals.
  • Customer Courtesy

Protective Asset

CSC Security
09.2011 - 11.2013
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • General Public Communication
  • Client Satisfaction

Education

Associate Degree in Music Performance - Music Performance / Audio Engineer

Musicians Institute
06.2017

High School Diploma -

Ronald E. McNair High
06.2009

Skills

  • Attentive
  • Adaptive
  • Creative
  • Confident
  • Organized
  • Professional
  • Punctual
  • Reliable
  • Problem-solving

Timeline

Amazon Courier

Amazon
06.2022 - Current

Intern / Assistant Engineer / Runner

Future History(A-List Vocalist/Artist Home Studio)
06.2017 - 09.2017

Front Desk Worker

Musician's Institute Library
03.2017 - 06.2017

Sales Leader

Office Depot
03.2013 - 11.2014

Freelance Music Teacher

Self Employed
01.2013 - Current

Protective Asset

CSC Security
09.2011 - 11.2013

High School Diploma -

Ronald E. McNair High

Associate Degree in Music Performance - Music Performance / Audio Engineer

Musicians Institute

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Yusuf Dyse