Yusuf Bilikis Modupeoluwa
Ottawa
Summary
Over 3 year’s experience in personal support worker providing outstanding service to my client. Ability to communicate well with client in person Strong interpersonal skills in resolving customer complaints and concerns in a considerate manner Shared knowledge and encouraged the development of others to achieve specific sales targets and goals Active listening skills which were used to show empathy to customers situations. Currently pursuing nursing program to further enhance expertise in mental health, care, and human services.
Overview
4
4
years of professional experience
Work History
Dietary Aide
Power Staffing
06.2023 - 11.2023
- Prepared meals using specialized nutrition guidelines and recipes for specific dietary needs.
- Followed food safety protocols and guidelines to prevent contamination and foodborne illnesses.
- Collaborated with dietitians and healthcare staff to develop and adjust patient meal plans.
- Utilized dietary management software to track patient meal plans and dietary restrictions.
PSW
Marta landing
01.2022 - 09.2022
- Assisted nurse on duty to satisfy the need of client
- Prepare the dining area for the next morning and clean and sanitize the building
Server
Angle Wings and Devil Poutine
05.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
PSW
Bethany residence
07.2021 - 01.2022
- Provided food to the client and complete their laundry
- Helped other worker get resident ready in the morning and in the night
- Maintained a clean work environment as per health rules and regulations
- Solved customer concern and was able to prioritize work that needed to be addressed immediately
PSW
Revere, Williamsburg Retirement- Divine Care Home
04.2021 - 01.2022
- Created positive atmosphere by greeting and serving clients in a welcoming manner
- Provided care to client, cleaned them, feed them, change them and put to bed
- Conducted routine health checks and supported daily living activities.
Education
High school diploma -
South ONTARIO collegiate
Nursing - first year
Trent university
Certificate in PSW approach to quality care -
The Michener institute
food handler Certification -
Canadian institute of food safety
Skills
- Good communication skills
- Flexibility and Adaptability
- Time management
- Compassionate
- Trust and honesty
- Problem solving
- Patient-Centered Care
- First Aid and Emergency Response
- Team Collaboration and Leadership
- Conflict Resolution
- Excellent Multitasking
- Attention to Detail
- Meal preparation
Education Certification
- South Ontario Collegiate, High School Diploma
- Trent University, Nursing (First Year)
- The Michener Institute, Certificate in PSW Approach to Quality Care
- Canadian Institute of Food Safety, Food Handler Certification
Languages
English
Full Professional
Timeline
Server
Angle Wings and Devil Poutine
05.2024 - 01.2025
Dietary Aide
Power Staffing
06.2023 - 11.2023
PSW
Marta landing
01.2022 - 09.2022
PSW
Bethany residence
07.2021 - 01.2022
PSW
Revere, Williamsburg Retirement- Divine Care Home
04.2021 - 01.2022
Nursing - first year
Trent university
Certificate in PSW approach to quality care -
The Michener institute
food handler Certification -
Canadian institute of food safety
High school diploma -
South ONTARIO collegiate
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