Yussuf YUSSUF
Summary
Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
4
4
years of professional experience
Work History
Server
Alfeena Lounge And Grill
01.2022 - 01.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Zara
11.2020 - 07.2021
- Proactively acknowledged, greeted, and assisted customers in the store
- Served multiple customers, discovered their needs, and made recommendations to generate sales
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained knowledge of store inventory and sales activities in order to provided accurate product information
- Helped customers locate products and checked store system for merchandise at other sites.
Host
Boston Pizza
07.2019 - 09.2020
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Monitored seating area and checked restrooms regularly to keep spotless.
Education
Bachelor of Arts - Sociology
Wilfrid Laurier University
Waterloo, ON04.2025
Skills
- Exceptional interpersonal skills
- Ability to adapt to different situations
- Hard working and self motivated
- Guest Engagement
- Order Management
- Hospitality Service Expertise
Languages
English
Full Professional
Swahili
Limited Working
Timeline
Server
Alfeena Lounge And Grill
01.2022 - 01.2023
Sales Associate
Zara
11.2020 - 07.2021
Host
Boston Pizza
07.2019 - 09.2020
Bachelor of Arts - Sociology
Wilfrid Laurier University
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